Published by meyetech

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MEyePro?



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Why chat with our AI MEyePro Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MEyePro.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. LOL.Was working and now server unavailable, old DVR option is selected still nothing DVR is seen by the routerUseful for live viewing of cctv - be nicer with a wifi playback function as I have to use pc for non live viewingspyware out of China useallly associated with cheap security camera systems , under apps.

2. permission after the install remove the permissionWould be great if you're not in sight to be able to view your property when you doing errandsHow to Smart TV support tcl smart TV supportThe server is unreachableGreat easy to use app.The server is unavailable.

3. It's very important to view all.The server wanders in and out.... it always comes back.... we are dealing with an overseas entity here so the fact it works at all is o.k. It's sketchy but it's FREE.

4. It works well but PLEASE, PLEASE make an 8 channel view.

5. The max I can view is 4 cameras together.

Steps to Troubleshoot & Fix MEyePro Issues

1. Fix MEyePro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MEyePro: Restarting the app will resolve most errors.
  2. Update the MEyePro App. Here is how:
    1. On Android goto PlayStore » Search for "MEyePro" » Open MEyePro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEyePro » click "UPDATE".
  3. Clear MEyePro app cache: Clearing cached data will force your app to retrieve the latest data directly from MEyePro servers.
    1. On Android, goto Settings » Apps » Select "MEyePro" » click Storage » click "Clear Cache".
  4. Check MEyePro app permissions. If any of these permissions required to use your device's features are disenabled, MEyePro might not work.
  5. Uninstall and reinstall MEyePro. If nothing else has worked, completely uninstall MEyePro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MEyePro not working


2. Fix MEyePro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MEyePro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MEyePro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MEyePro may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Ramneek Singh

I am unable to watch the cameras on Meyepro app it asks for ip/domain and port # I have internet but I am unable to connect to the cameras. Please help me connect