Contact MyLA311 Customer Service

Why should I report an Issue with MyLA311?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of City of Los Angeles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With MyLA311, City of Los Angeles information and services are just a few taps away. • The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup . • Looking for the nearest park?

2. The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more. • You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds. • No more stamps and envelopes needed!

3. The same account login can be used with both MyLA311 and LADWP. com. • Registered accounts can now login and view all their service requests and the current status.

4. MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device. • We have recently added user registration.

5. You can still submit service requests and use the app without registering. • If you have an account with LADWP. com you already have an account with MyLA311.

6. Need to return a library book?

7. Want to cool off on a hot day?

8. This is completely optional.

9. MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

1. Wish I can make a report for any issue here and be transferred to appropriate department on that cityThe truth is that it is a super excellent application for me as a manager, it is much easier to place orders to collect furniture and other things, that's why I love itStupid useless app puts you through the whole process of doing whatever you're trying to do and then at the very end of the process tells you that it can't do anything and you have to update.

2. Now, after entering an address ( exact OR intersection OR app suggested ) it gives an " error code 2006." Continuing the request isn't possible without a location.I wish I was able to report issues in the LA's metropolitan area in general, some potholes in or near LAX or Weho area are in another city jurisdiction, and those streets are never fixed or reconditioned.

3. Why would you make an app that tricks you into thinking it's working, puts you through the work and wastes your time, only to find out at the very last stage that all your work went to waste and you have to update?Never had issues with app.

4. If you wait, you're dragging that little marker across a long map.stupid idiots make you update the app in order to submit a service request.

5. Unfortunately you write the whole service request and when you click submit then the app warns you to update.

6. Both negatives need to be fixed.Prior to the update, sending a request was effective and simple.

7. I've reported many lights out that get fixed, as well as other issues.

8. It's like this is the first time these people wrote an appConstant glitches, especially when uploading with photos.

9. The constant nagging about updates is extremely annoying and time consuming.

10. You can copy the description to the clipboard but you still have to enter all the other fields manually.

11. Of course when you update everything gets wiped away.

1. Fix MyLA311 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyLA311: Restarting the app will resolve most errors.
2. Update the MyLA311 App. Here is how:
   1. On Android goto PlayStore » Search for "MyLA311" » Open MyLA311 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyLA311 » click "UPDATE".
3. Clear MyLA311 app cache: Clearing cached data will force your app to retrieve the latest data directly from MyLA311 servers.
   1. On Android, goto Settings » Apps » Select "MyLA311" » click Storage » click "Clear Cache".
4. Check MyLA311 app permissions. If any of these permissions required to use your device's features are disenabled, MyLA311 might not work.
5. Uninstall and reinstall MyLA311. If nothing else has worked, completely uninstall MyLA311 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyLA311 not working

2. Fix MyLA311 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyLA311 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyLA311 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyLA311 may not be able to connect to the Internet when running in the background.