Published by Geeks Ltd on Oct 23, 2024

Report an issue with WordUp | AI Vocabulary Builder.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WordUp | AI Vocabulary Builder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Geeks Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WordUp | AI Vocabulary Builder Customer Insights

1. Key functionality is broken, e.g. the app doesn't faithfully remember words you have already categorized as either known or "to learn"; there is a multi-choice quiz game that plays the audio of the answer when the question pops up, rendering the game useless; a game to identify words based on images, but the images regularly don't load, which lowers your score.

2. Keep up the good work WordUp team.This app should have an ability to scroll/navigate between each word's main definition "page" / "view", with pictures at the top, definitions, synonyms, etc, in order to review / "go over" them quickly from one page to the next, as opposed to having to constantly go in and out, in and out of each page.

3. This app keeps improving, they added phrasal verbs and motion pictures to make a better mental connection with the words, the IA chat help looks promising.

4. The app otherwise has a nice approach in structuring the material and it's good at explaining the words, providing handpicked GIFs and multiple examples.

5. The examples are littered with random junk, including for instance one article on some Ethiopian dam that shows up for hundreds of words that it has nothing to do with.

6. 2- Social media support in what you can share your progress and make a learning competitions with your friends, like who learned more words per week.

7. The majority of the words have incorrect images that are crawled by bots (not hand-picked).

8. But after the recent update on 2022/10/18 The Arabic translations of some English words have disappeared.

9. This constant jumping in and out of the main page gets very annoying very quick and makes the whole process of learning, especially reviewing quickly what you have learned,that much harder.I really, really like the concept behind this app.

10. You can add specific words to your "to learn" list, which is great.

11. Although i was already impressed by this app even from the beginning and i actually saw a good and concrete result from using it, i am constantly shocked by the innovative new features that are added with each update.

Steps to Troubleshoot & Fix WordUp | AI Vocabulary Builder Issues

1. Fix WordUp | AI Vocabulary Builder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WordUp | AI Vocabulary Builder: Restarting the app will resolve most errors.
  2. Update the WordUp | AI Vocabulary Builder App. Here is how:
    1. On Android goto PlayStore » Search for "WordUp | AI Vocabulary Builder" » Open WordUp | AI Vocabulary Builder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WordUp | AI Vocabulary Builder » click "UPDATE".
  3. Clear WordUp | AI Vocabulary Builder app cache: Clearing cached data will force your app to retrieve the latest data directly from WordUp | AI Vocabulary Builder servers.
    1. On Android, goto Settings » Apps » Select "WordUp | AI Vocabulary Builder" » click Storage » click "Clear Cache".
  4. Check WordUp | AI Vocabulary Builder app permissions. If any of these permissions required to use your device's features are disenabled, WordUp | AI Vocabulary Builder might not work.
  5. Uninstall and reinstall WordUp | AI Vocabulary Builder. If nothing else has worked, completely uninstall WordUp | AI Vocabulary Builder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WordUp | AI Vocabulary Builder not working


2. Fix WordUp | AI Vocabulary Builder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WordUp | AI Vocabulary Builder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WordUp | AI Vocabulary Builder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WordUp | AI Vocabulary Builder may not be able to connect to the Internet when running in the background.

Reported Issues