Published by Crumble Co. on Dec 14, 2024

Report an issue with Bewilderment.
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Why should I report an Issue with Bewilderment?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crumble Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bewilderment

1. We craft handmade wax melts, bath and body products.

2. We support Suicide Prevention & Mental Health funds in the USA.

3. Download for restock updates, drops and discounts straight to your phone.

Bewilderment Customer Insights

1. Their products are so super amazing! They smell so good, have such a huge variety of wax melts, purfumes, body/face care products! And the best part is their face/body products have NONE of the bad stuff for your skin! If I could, they'd get 10000 stars from me!!Crumble offers the best wax melts, in addition to a wonderful safe space online! I cannot wait to see what they bring to the app in the coming year because I'm sure it's going to be exceptional! The app seems SO smooth, so far!I've been buying from Branden for years, I will always support him so long as I'm able to.Crumble co.

2. The companies customer service is amazing (one of the team members made me cry - in a good way, because she is just the sweetest thing!!) , the products are exceptional.

3. From their amazing customer service, the incredible vegan and soy products with hundreds of aromas to choose from, to the incredible things they stand for and all of the charities they support.

4. !!!!Ahhhh!!!! I'm over the moon excited for this app to come to android!! Crumble is by far the most amazing company in literally every aspect you can imagine and this app is so user friendly and easy to navigate.

5. Customer for life that's for sure!!! 2 years later update: the app continues to be super amazing to use.

6. Thank you Brandon and the Crumble Co team for all your hard work and dedication ❤ So excited to use this app!!I absolutely love this app & the company behind it.

7. You NEED this app!❤This is the most amazing small local business! They are very involved and super compassionate people.

8. I couldn't imagine spending money anywhere but here when it comes to waxes, oils, lotions, body scrubs, bath bombs, and so much more! They truly treat each and every person like family and they really listen to their customers.

9. You'll thank me later.Crumble co, the products, and employees are all the best of the best.

10. Brandon listens to his customers and is an absolute light.This app is as flawless as its creator! It's very user friendly and it's not hard to navigate whatsoever.

11. I clicked around it numerous times and had no glitches or lags, I think it is a fantastic representation of the Crumble Co.

Steps to Troubleshoot & Fix Bewilderment Issues

1. Fix Bewilderment Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bewilderment: Restarting the app will resolve most errors.
  2. Update the Bewilderment App. Here is how:
    1. On Android goto PlayStore » Search for "Bewilderment" » Open Bewilderment » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bewilderment » click "UPDATE".
  3. Clear Bewilderment app cache: Clearing cached data will force your app to retrieve the latest data directly from Bewilderment servers.
    1. On Android, goto Settings » Apps » Select "Bewilderment" » click Storage » click "Clear Cache".
  4. Check Bewilderment app permissions. If any of these permissions required to use your device's features are disenabled, Bewilderment might not work.
  5. Uninstall and reinstall Bewilderment. If nothing else has worked, completely uninstall Bewilderment then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bewilderment not working


2. Fix Bewilderment Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bewilderment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bewilderment not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bewilderment may not be able to connect to the Internet when running in the background.

Reported Issues