Published by Lianox on Jan 29, 2024

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Why should I report an Issue with Lianox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lianox to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lianox

1. Lianox is a German fashion company founded in 2017 to make shopping for Asian things easy.

2. Our team of scouts will bring you the latest styles, trends, and brands from the streets of Seoul, Beijing, and Tokyo.

3. We want to make shopping for good quality Asian Fashion as easy and fun as possible.

4. Our customer support team will answer any questions you may have as well as make sure that your packages arrive safe and sound at your address.

5. to bring you the latest brands and trends from across Asia.

6. Welcome to the world of Asian Fashion.

7. Your experience when ordering from Lianox matters to us, and we work hard to surpass your expectations!

8. Shipping is free, worldwide (orders over $50 or 45€).

Lianox Customer Insights

1. Terrible, would not reccomendSo, I haven't bought anything (yet), but for the prices, will it be a feature that the currency will change automatically according to my location? Or it'll just take the correct amount of money and convert it to it's equal? Overall, all the prices and merchandise are really good! Thanks for your time! Love from UAE!💜✨The app is just great.

2. I can see the text, I can press it, but nothing happens :(Definitely 5 stars!! I LOVE all the clothes they have, and how you can search for specific categories or aesthetics! And the developers actually respond and take your requests into account, which hasn't happened with like anything else I've used! I requested a wishlist feature, as they have it on their website and it was really nice to have, and then they added one!!Would give 0 stars if I could.

3. I will have to use the website which is fine but was looking forward to using the app.I love the clothes and the app is actually really easy to get around! I've had one issue though, the "view all" button doesn't work when I go to look through all of my favorites (the wishlist) on the app.

4. But other than those factors, I love the app!The options for products are great and I love the variety but there is absolutely no way (in the app) for me to change currency to USD.

5. I really love baggy type clothes and it is the perfect app .

6. But other than that : You nice, keep going👍🐥👍 [Edit] thank you so much for adding the new feature.

7. Like the cheap items tab, the two keychains and phone cases, and I'd like the groups to be alphabetical like on the website.

8. I love it so much though I haven't gotten anything.

9. I was impressed but to be honest, it wasn't good because there's no wishlist and it's in Euros? Please fix that @Lianox.

10. It is working fine (although I haven't ordered something yet).

11. They're completely different designs and I am really gutted as I spent nearly £50 on this website.

Steps to Troubleshoot & Fix Lianox Issues

1. Fix Lianox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lianox: Restarting the app will resolve most errors.
  2. Update the Lianox App. Here is how:
    1. On Android goto PlayStore » Search for "Lianox" » Open Lianox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lianox » click "UPDATE".
  3. Clear Lianox app cache: Clearing cached data will force your app to retrieve the latest data directly from Lianox servers.
    1. On Android, goto Settings » Apps » Select "Lianox" » click Storage » click "Clear Cache".
  4. Check Lianox app permissions. If any of these permissions required to use your device's features are disenabled, Lianox might not work.
  5. Uninstall and reinstall Lianox. If nothing else has worked, completely uninstall Lianox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lianox not working


2. Fix Lianox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lianox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lianox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lianox may not be able to connect to the Internet when running in the background.

Reported Issues