Published by okex team on Oct 22, 2024

Report an issue with اوکی اکسچنج، خرید ارز دیجیتال.
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Why should I report an Issue with اوکی اکسچنج، خرید ارز دیجیتال?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of okex team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About اوکی اکسچنج، خرید ارز دیجیتال

1. بهترین گزینه برای شما می باشد. با اپلیکیشن موبایل اوکی اکسچنج شما امکان فروش و خرید بیش از 700 ارز دیجیتال را با موبایل خود دارید که می توانید در هر زمانی که تمایل داشتید، شروع به ترید یا خرید و فروش این ارز ها کنید. ارز های دیجیتال و بیش از 200,000 کاربر، آماده خدمت رسانی به شما می باشد.

اوکی اکسچنج، خرید ارز دیجیتال Customer Insights

1. It's wasn't worth to spend time to verify my identity on app, it's just a trash, also there's no option to delete your account, so I just uninstalled it.Very useful! I have encountered zero problems and their support team is very polite and helpfulThe application used to have very big problems, but in its new update, it has been improved a lot.The exchange lacks some trading features like stop-loss trading.

2. But none of them is available hereSafe,comfortable and fastWhen you want to recharge your account it's easy and fast but when you try to withdraw from your account it keeps saying "error connecting to the server" so basically they will give your money back whenever they feel like it not when you want it, i haven't been able to request a withdraw since last night plus the fees are incredibly high.

3. کارمزد انتقالم به حدی زیاده که هرچی بخرید باید همون پیش خودشون بمونه تا وقتی میفروشیدHigh fee and not updated as binance! Also the backup team are not responsive at the time you need them.

4. I contacted to Support Center and I was told that there is an error in withdrawal section.👎👎👎👎It is not worth trying, the application doesn't work and backup team doesn't care about the customers.

5. I've messaged the contact info for the app developer, once I hear back, and resolve this issue, I'll update my rating.It was an annoying experience for me! I wanted to sell them BUSD.

6. And the app lacks important common features like: widgets, bad and buggy in-app charts, customizable alerts.Just downloaded it, everything is in Arabic or something like that.

7. شارژ کردن حساب راحت و سریعه ولی دیگه برداشت کردنش دست خداست.

8. So I decided to withdraw the remaining BUSD and transfer it to my Trust Wallet.

9. Anyone else have that problem? Any way to change it to English? I can't read or understand anything, so that obviously makes things much more difficult, lol.

10. Actually any trader needs to be sure about steady connection and updated data.

11. 1- You can't withdraw 72-hours after buying cryptos.

Steps to Troubleshoot & Fix اوکی اکسچنج، خرید ارز دیجیتال Issues

1. Fix اوکی اکسچنج، خرید ارز دیجیتال Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart اوکی اکسچنج، خرید ارز دیجیتال: Restarting the app will resolve most errors.
  2. Update the اوکی اکسچنج، خرید ارز دیجیتال App. Here is how:
    1. On Android goto PlayStore » Search for "اوکی اکسچنج، خرید ارز دیجیتال" » Open اوکی اکسچنج، خرید ارز دیجیتال » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for اوکی اکسچنج، خرید ارز دیجیتال » click "UPDATE".
  3. Clear اوکی اکسچنج، خرید ارز دیجیتال app cache: Clearing cached data will force your app to retrieve the latest data directly from اوکی اکسچنج، خرید ارز دیجیتال servers.
    1. On Android, goto Settings » Apps » Select "اوکی اکسچنج، خرید ارز دیجیتال" » click Storage » click "Clear Cache".
  4. Check اوکی اکسچنج، خرید ارز دیجیتال app permissions. If any of these permissions required to use your device's features are disenabled, اوکی اکسچنج، خرید ارز دیجیتال might not work.
  5. Uninstall and reinstall اوکی اکسچنج، خرید ارز دیجیتال. If nothing else has worked, completely uninstall اوکی اکسچنج، خرید ارز دیجیتال then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing اوکی اکسچنج، خرید ارز دیجیتال not working


2. Fix اوکی اکسچنج، خرید ارز دیجیتال Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make اوکی اکسچنج، خرید ارز دیجیتال be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to اوکی اکسچنج، خرید ارز دیجیتال not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, اوکی اکسچنج، خرید ارز دیجیتال may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Yes account deleted and all my data I am new account open

    — by TAYUBMUNIER 3 years ago