Contact Audius Music Customer Service

Why should I report an Issue with Audius Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Audius, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Build a fanbase, share your works in progress, and then publish your completed tracks for all the world to hear.

2. Audius is a brand-new streaming platform built for all musicians, not just those signed to labels.

3. Create, grow, and monetize, all without the need to graduate off the platform or sign a record deal.

1. When I tap on an audius link on mobile it doesn't take me to the app or have an option to so I end up unable to follow or like without signing in over and over again... Once again I love audius and would love to see it overtake SoundCloud but you guys still have a lot of work to do.Cool platform, love the concept but because it's rather new, there's not a lot of selection when searching... YET, and it still has a few very noticeable UI and functionality flaws that haven't been ironed out... YET.

2. I have really started to think about not using the app after it hasn't even handled 10 seconds of being open 5 times in a row.I love the idea, but I couldn't get theusic to play from my Chromecast devices consistently.

3. I think this has lots of potential but my first time trying to listen with it was very frustrating.I love the Audius site more as a producer but as a listener the app is better.

4. Lastly, it needs to partner with more artist to bring more content to the platform and make their business model clearer.For a blockchain/digital native app, this doesn't work all that smoothly.

5. Also, they do not have any detailed information for artists uploading to gain an understanding of how compensation works or what the permission options are for music being uploaded.

6. DEVs: Start a beta program here on Google Play for users to easily report bugs/issues and share improvement suggestions.I love this app.

7. Overall, it needs some extra fixes before it starts being a worthy app for casual music enthusiasts.It's good, but for me it's very laggy and unresponsive.

8. I like the concept, but they need to improve these if they want to grow.Love the platform but it needs optimization.

9. Once this is fixed (even if it's just an x in the notification banner) I will happily update my rating and reinstall your app.The selection is rather small but that's understandable for a young website.

10. App is currently very slow (I assume from the massive influx of new users) and the search bar doesn't work.

11. I assume it's the way the blockchain is set up but I can't post songs or even edit my songs through the app, which can be very annoying when I'm not at home but want to take something down or rename it.

1. Fix Audius Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audius Music: Restarting the app will resolve most errors.
2. Update the Audius Music App. Here is how:
   1. On Android goto PlayStore » Search for "Audius Music" » Open Audius Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audius Music » click "UPDATE".
3. Clear Audius Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Audius Music servers.
   1. On Android, goto Settings » Apps » Select "Audius Music" » click Storage » click "Clear Cache".
4. Check Audius Music app permissions. If any of these permissions required to use your device's features are disenabled, Audius Music might not work.
5. Uninstall and reinstall Audius Music. If nothing else has worked, completely uninstall Audius Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audius Music not working

2. Fix Audius Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audius Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audius Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audius Music may not be able to connect to the Internet when running in the background.