Contact VT Markets Customer Service

Why should I report an Issue with VT Markets - Trading App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VT TECHNOLOGY LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the VT Markets App, you can manage your portfolio at a glance, conveniently handle deposits and withdrawals, and access a comprehensive suite of trading tools, market analysis, educational resources, and exciting promotional offers to elevate your trading experience. Eager to get started?

2. Through our robust trading platforms, traders have easy access to global financial markets, including FX, indices, commodities, CFDs and so much more.

3. The VT Markets App gives you on-the-go access to 1000+ tradable financial instruments including Forex, Commodities, Indices, and Shares.

4. Set up a free $100,000 demo account in under a minute and experience the benefits firsthand! • 1000+ tradeable assets such as FX, Gold, Silver, Oil, Indices, and CFD shares, and many more!

5. When you trade derivatives, you will not own or have any rights to the underlying financial asset (e. g. you will not have the right to receive dividend payments in relation to Shares CFDs).

6. Risk Warning: Derivatives including Margin FX and CFDs are considered speculative and are highly leveraged.

7. Trading derivatives involves the risk of losing substantially more than your initial investment.

8. Trading derivatives may not be suitable for all investors and you should seek independent advice if necessary.

9. Trade anytime, anywhere now with VT Markets – a globally recognized CFD broker!

10. VT Markets is a regulated multi-asset broker trusted by clients in over 160 countries.

11. They carry significantly greater risks than non-geared investments.

1. Here are a few bugs/tips for improvement: - app has often connection issues - add posibility to remove indicators from the chart tab - when placing an order and you change to a different app and go back, it forgets all your inputs - when placing an order and you input your numbers and then change e.g. buy stop to buy limit, it resets all your inputs - show orders on chart and allow to modify themTerrible connection, app always crashes, problems with spreads, sometimes wont tap you in even if it says it hit your level.

2. They create these platforms as if they were normal and officially legal, but they are a scam.Constantly laggy and I often miss gettibg out of trades because of thisNew look app very good easy to use , can you add more fearure such as alert system , that can set alert in %,or gap etcNot able to open the app now on Huawei p10 lite... Founds are blocked and I can't get it back!I cannot use because of the Chinese language.

3. Awesome job people, perfect customer service.Google shouldn't allow web platforms, that pretend to be serious on crypto currencies trading.

4. By suggestion of a Chinese supposes friend, (because she disapear), I did invest in one of this Vt Markets platforms, that is not here anymore on Google Play store, and I lost everything.

5. Massive spread which takes a huge cut off every time and it's all very sly and confusing how they hide how much you loose every time you buy and sell !!! Avoid.Great, if you know what you do :).

6. These platforms are controlled by Chinese scammers.

7. The platform doesn't allow to withdraw any funds.

8. Constantly having problems with this broker.

9. Also the charts are so difficult to useAwful app.

10. The app does the basic job.

11. However, it is not very user-friendly and there are several bugs.

1. Fix VT Markets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VT Markets: Restarting the app will resolve most errors.
2. Update the VT Markets App. Here is how:
   1. On Android goto PlayStore » Search for "VT Markets" » Open VT Markets - Trading App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VT Markets » click "UPDATE".
3. Clear VT Markets - Trading App app cache: Clearing cached data will force your app to retrieve the latest data directly from VT Markets servers.
   1. On Android, goto Settings » Apps » Select "VT Markets - Trading App" » click Storage » click "Clear Cache".
4. Check VT Markets app permissions. If any of these permissions required to use your device's features are disenabled, VT Markets might not work.
5. Uninstall and reinstall VT Markets. If nothing else has worked, completely uninstall VT Markets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VT Markets not working

2. Fix VT Markets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VT Markets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VT Markets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VT Markets may not be able to connect to the Internet when running in the background.