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1. I have no intention to buy a new phone, deriving from poor programming.The app has one purpose, to log into your e-banking account on your computer, but it doesn't work.

2. When I scan the graph the app gets stuck and doesn't show my the TAN, meaning I can't log-in to my e-banking account.

3. Will switch to UBS soon, at least these guys know how to make an app that works.The app doesn't work anymore.

4. The slight issue is that, it is kind of buggy and slow(no problems with my side.) so, that should be taken care of.Thx, the bug seems to be fixed, no need to re-setup anymotr.Now I will have to buy a new tablet.

5. Suddenly it doesn't work with Android 5 anymore.

6. I love this bankContrary to CSX, Frankly and UBS, this is the only bank app that does not work with GrapheneOS.

7. Answer to ZKB: I've already contacted your customer service and they unfortunately weren't able to help me.Not bad at all! It is very usefull and is properly managed by the developer of this app, which I apprciate.

8. Changing device and adding a new device worked as well.The best bank on the Swiss Market in my point of view.

9. Quite embarassing for a player like ZKB.This doesn't work.

10. After having been i contact with tech support, they've told me they're aware of the bug, but haven't fixed it yet.

11. I try to scan my code and it says the contract has not been made and makes me scan it again.

1. Fix ZKB Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ZKB Access: Restarting the app will resolve most errors.
2. Update the ZKB Access App. Here is how:
   1. On Android goto PlayStore » Search for "ZKB Access" » Open ZKB Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZKB Access » click "UPDATE".
3. Clear ZKB Access app cache: Clearing cached data will force your app to retrieve the latest data directly from ZKB Access servers.
   1. On Android, goto Settings » Apps » Select "ZKB Access" » click Storage » click "Clear Cache".
4. Check ZKB Access app permissions. If any of these permissions required to use your device's features are disenabled, ZKB Access might not work.
5. Uninstall and reinstall ZKB Access. If nothing else has worked, completely uninstall ZKB Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ZKB Access not working

2. Fix ZKB Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ZKB Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ZKB Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ZKB Access may not be able to connect to the Internet when running in the background.