Published by Schweizer Radio und Fernsehen (SRF) on Dec 17, 2024

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Why should I report an Issue with SRF News - Nachrichten?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Schweizer Radio und Fernsehen (SRF) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SRF News - Nachrichten

1. Die neuesten Nachrichten kompakt als Audio-Playlist zusammengefasst, die wichtigsten Beiträge aus unseren Radio-Sendungen von «Echo der Zeit» bis «Tagesgespräch» und das Beste aus unserer Podcast-Welt - für Sie von der Redaktion kuratiert.

2. Politik, Wirtschaft, Sport, Gesellschaft, Kultur und Wissen - wir informieren Sie kompakt über die wichtigsten Nachrichten und spannendsten Hintergründe, ordnen fachkundig ein, erklären alltagsnah und decken auf.

3. Hautnah dabei mit unseren Livetickern und -streams zu Breaking News und großen Events, «Top News»-Push-Nachrichten und Analysen unserer Korrespondent:innen und Fachexpert:innen.

4. Die SRF News App steht für verlässliche und unabhängige Nachrichten aus der Schweiz und aller Welt.

5. So dass Sie ausgewählte Nachrichten und Hintergründe auch unterwegs konsumieren können.

6. Dann nehmen Sie sich doch ein paar Minuten Zeit für eine Bewertung.

7. Nachrichten erleben und verstehen: Tauchen Sie ein in unseren Videobereich.

8. Abonnieren Sie Benachrichtigungen nach Ihren Vorlieben, so dass Sie auch mit wenigen Pushes top informiert bleiben.

9. Neben unseren News-Artikeln finden Sie zahlreiche Audio- und Videobeiträge aus unserem Programm.

10. Wir bieten tägliche Briefings am Morgen und Abend, Top-News, Sport und Hintergründe.

11. Wir bieten Ihnen Erklärstücke, Reportagen und inspirierende Geschichten, die man gesehen haben muss.

SRF News Customer Insights

1. I love how on the website I can switch effortlessly between German, French and English when reading stories or even ask chrome to translate into almost any other language.

2. It takes eytremly long time to loas the contentsI removed the App, because I keep seeing the same news every single day.

3. Please make a single Web App that appreciates the linguistic diversity of our country.Better than free news portals.

4. But at least try and mix the News with other topics.I really like the website, hence I downloaded the app.

5. I emailed them and explained, they told me the News 📰 coverage can not fulfill everyone one needs.

6. Almost no advertisement which makes it better than even paid news portals.

7. Service Public! (yes, we have to pay for it indirectly... but I like it.) Update 7.0 (last update) bad for Chrome Books!!! usese only a tiny bit of the screen.

8. Please fix this.One of my preferred most balanced news sourcesReally bad experience.

9. There is no news about other things.

10. It feels like a propaganda News Plattform.

11. The app is a poor substitute because one must install a separate app for French.

Steps to Troubleshoot & Fix SRF News Issues

1. Fix SRF News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SRF News: Restarting the app will resolve most errors.
  2. Update the SRF News App. Here is how:
    1. On Android goto PlayStore » Search for "SRF News" » Open SRF News - Nachrichten » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SRF News » click "UPDATE".
  3. Clear SRF News - Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from SRF News servers.
    1. On Android, goto Settings » Apps » Select "SRF News - Nachrichten" » click Storage » click "Clear Cache".
  4. Check SRF News app permissions. If any of these permissions required to use your device's features are disenabled, SRF News might not work.
  5. Uninstall and reinstall SRF News. If nothing else has worked, completely uninstall SRF News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SRF News not working


2. Fix SRF News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SRF News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SRF News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SRF News may not be able to connect to the Internet when running in the background.

Reported Issues

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