Contact Mo Customer Service

Why should I report an Issue with Moby Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AKLN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Everything is fine with the App the thing is that when you first download it it works fine, but if you get out of it and you search for songs its just blank...Can they please fix this issue?I've this app but when I wanna put a song it kinda doesn't work but I like it bcs I can hear my favorite songs so ya this is the only app that I like that has my favorites music's there's no other app like this oneThe app is cool all the genre you want is available.. although when you type some songs it just comes a blank.. Please see to thati try to install this app thrice but always say,"Unfortunately Moby music has stopped "😠 I USED TO LOVE THIS APP BUT NOW I DON'T...I KEEPS GETTING BLANK.

2. SMH.I lile it too much i use this app 1 year it is so practice and easy to telecharging musics and clipsIt's good very easy to download music...I like the app recommendedGood app for downloading music and videosDats a gud app yoy can download music as much as you canThis app is not respondind with my device its not interesting .

3. IT USED TO WORK LONG TIME AGO.

1. Fix Mo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mo: Restarting the app will resolve most errors.
2. Update the Mo App. Here is how:
   1. On Android goto PlayStore » Search for "Mo" » Open Moby Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mo » click "UPDATE".
3. Clear Moby Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Mo servers.
   1. On Android, goto Settings » Apps » Select "Moby Music Player" » click Storage » click "Clear Cache".
4. Check Mo app permissions. If any of these permissions required to use your device's features are disenabled, Mo might not work.
5. Uninstall and reinstall Mo. If nothing else has worked, completely uninstall Mo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mo not working

2. Fix Mo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mo may not be able to connect to the Internet when running in the background.