Contact Minha Oi Customer Service

Why should I report an Issue with Minha Oi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oi Aplicativos to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Economize tempo com o Técnico Virtual, o aplicativo de suporte técnico da Oi que vai ajudar você a resolver casos de internet lenta ou sem conexão e problemas no telefone fixo e TV de forma rápida.

2. Se quiser mais detalhes sobre o que está sendo cobrado, é possível baixar a 2ª via da conta e entender o detalhe dos seus gastos. Quer mais comodidade?

3. Assim, receberá sua conta por e-mail todo mês, sem papel e sem precisar ligar para o atendimento.

4. Acompanhe o pagamento das suas contas e, se precisar, acesse o código de barras pra pagar onde quiser.

5. Aumente a velocidade do seu plano de internet, assine e adicione novos produtos ao seu plano e aproveite nossas ofertas.

6. Você também pode ativar a conta online.

7. Basta acessar a opção de suporte no app Minha Oi.

8. Inclusive, direto pelo app do seu banco.

9. Faça adesão ao débito automático.

10. Informe sobre o pagamento de sua conta, caso ainda não tenha sido identificado pela Oi, e religue o seu serviço bloqueado.

1. Also be very careful with Oi as they change your contract without authorisation and you get cut off if you dont pay the changes...Useless app! Do not communicate with Oi Company, that does not send a verification code!bad usability, no dark UI, and constantly prompt for loginvery useful application and easy to consult.

2. Thanks !The app is increasingly easy to use and easy to understand.👏The signal in Brazil is terrible, very bad I am repentanced for give up the VivoUseless... Always give error message.Stucks sometimes, it's so irritating suck sTHE WORST SIGNAL OF BRASILIA.

3. Useless apo does not help at all.

4. CAN'T USE THE INTERNET ON MY OWN HOUSEI can't see my bills on the app.

1. Fix Minha Oi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Minha Oi: Restarting the app will resolve most errors.
2. Update the Minha Oi App. Here is how:
   1. On Android goto PlayStore » Search for "Minha Oi" » Open Minha Oi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minha Oi » click "UPDATE".
3. Clear Minha Oi app cache: Clearing cached data will force your app to retrieve the latest data directly from Minha Oi servers.
   1. On Android, goto Settings » Apps » Select "Minha Oi" » click Storage » click "Clear Cache".
4. Check Minha Oi app permissions. If any of these permissions required to use your device's features are disenabled, Minha Oi might not work.
5. Uninstall and reinstall Minha Oi. If nothing else has worked, completely uninstall Minha Oi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Minha Oi not working

2. Fix Minha Oi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Minha Oi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Minha Oi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Minha Oi may not be able to connect to the Internet when running in the background.