Published by calmradio on Jul 19, 2024

Report an issue with Calm Radio TV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Calm Radio TV - Relaxing Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of calmradio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Calm Radio TV - Relaxing Music image 1 contact Calm Radio TV - Relaxing Music image 2

Calm Radio TV Customer Insights

1. Garbage.It's great app, I used this app on iphone but in android version, channels aren't show 😐 when I click on the channel icon, it shows a black page rather than list of channels 😕😕 I don't know why 🤦🏻 ♀️Most relaxing music when I cannot sleep at night.

2. I would like that channels are accesible through a row in the home of Android TV (like the app of Spotify or Deezer) and the top menu always available.I had this app on my phone at some point but I deleted it.

3. It's a great app, and the audio selection is also great, but not all the channels are available on the Android TV version of the app.

4. Based on this poor support, I canceled my service.Do not like, select a different style to listen to and nothing happens as play button does nothing.

5. Only can play music from apps home screen, but once a selection has been made I can't select anything else.

6. POOR UI DESIGN!!!Lots of relaxing music channels.

7. Please fix this! Update: It's been over 6 months since I wrote this, and still no update to the Android TV app after I was told one would be released shortly.

8. Nothing.It no longer works on my phone it keeps shutting down says its incompatibleOnly in chinese and only error messages i couldn't understand.

9. Not a great way to start a relax journeyIt needs me to register to use it + it made my TV freeze serveral times.

10. If it is not available anymore or What? I even deleted some apps from my phone.

11. It still does not have all the channels that the other platform's have.

Steps to Troubleshoot & Fix Calm Radio TV Issues

1. Fix Calm Radio TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Calm Radio TV: Restarting the app will resolve most errors.
  2. Update the Calm Radio TV App. Here is how:
    1. On Android goto PlayStore » Search for "Calm Radio TV" » Open Calm Radio TV - Relaxing Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calm Radio TV » click "UPDATE".
  3. Clear Calm Radio TV - Relaxing Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Calm Radio TV servers.
    1. On Android, goto Settings » Apps » Select "Calm Radio TV - Relaxing Music" » click Storage » click "Clear Cache".
  4. Check Calm Radio TV app permissions. If any of these permissions required to use your device's features are disenabled, Calm Radio TV might not work.
  5. Uninstall and reinstall Calm Radio TV. If nothing else has worked, completely uninstall Calm Radio TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Calm Radio TV not working


2. Fix Calm Radio TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Calm Radio TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Calm Radio TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Calm Radio TV may not be able to connect to the Internet when running in the background.

Reported Issues