Published by axparis.com

Report an issue with AX Paris.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AX Paris?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of axparis.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

AX Paris Customer Insights

1. Great quality clothes but so slow on refunding returns,I do not understand how there is no filter available neither on the app nor the website!!Fast delivery Clothing true to size Great styles in multiple colours Love love loveLovely clothes and the app is easy to uselove this clothing brand.

Steps to Troubleshoot & Fix AX Paris Issues

1. Fix AX Paris Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AX Paris: Restarting the app will resolve most errors.
  2. Update the AX Paris App. Here is how:
    1. On Android goto PlayStore » Search for "AX Paris" » Open AX Paris » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AX Paris » click "UPDATE".
  3. Clear AX Paris app cache: Clearing cached data will force your app to retrieve the latest data directly from AX Paris servers.
    1. On Android, goto Settings » Apps » Select "AX Paris" » click Storage » click "Clear Cache".
  4. Check AX Paris app permissions. If any of these permissions required to use your device's features are disenabled, AX Paris might not work.
  5. Uninstall and reinstall AX Paris. If nothing else has worked, completely uninstall AX Paris then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AX Paris not working


2. Fix AX Paris Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AX Paris be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AX Paris not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AX Paris may not be able to connect to the Internet when running in the background.

Reported Issues