Published by Macquarie Media Limited

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Why should I report an Issue with Magic 1278?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Macquarie Media Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Magic 1278 Customer Insights

1. The world has changed, and so it must, but we can be instantly transported back in time, by listening to the music on Magic 1278.Glad you came back.Hard to understand why you even left us.Only found out you were back when I bought a pair of earpods and they had me down load Heart radio app,and there you were.Would Like to hear more Aussie songs from the sixties and seventies just like you use to and have the best top 100 from listeners like it was before you left us....Keeps playing the same ads over and over during songs.

2. First the station goes missing off iheartRadio, now this.... please make up your mind where you want your listener's to actually listen to your station.... or better yet lets make the new transition actually properly set up before first before insisting listener's to "simply" search for the "new" app....When I first started listening to this radio station there were NO ads, absolute bliss, great music played! But recently the very annoying "National Tile" ad has appeared.

3. Please stop playing the continuous recorded message and start playing music.

4. So annoying, get rid of it and any other annoying ads.I like the variety of songs, really enjoy the station.

5. The mesage on the "old" app states to "simply search for magic 1278 in either google or apple app stores"...... Doesn't seem to be quite that simple.

6. Glad we have something for us Melbournian, that too retro... The app hangs at times, which is annoying and that's a minor glitch to overcome...hence 4 star.Can't locate the New app.

7. But the writing for the titles of songs & singers' names on the little screen is too slow, too far a gap betweenCan't find it as well.

8. Great music but very poor execution.Your music is good.

9. Reminds me of my childhood, teenage years, friends, children, love ( lost) and new-found romance.

10. Please fix.The music is phenomenal and choices are lovely.

11. You've almost lost me!!!Love the music.

Steps to Troubleshoot & Fix Magic 1278 Issues

1. Fix Magic 1278 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic 1278: Restarting the app will resolve most errors.
  2. Update the Magic 1278 App. Here is how:
    1. On Android goto PlayStore » Search for "Magic 1278" » Open Magic 1278 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic 1278 » click "UPDATE".
  3. Clear Magic 1278 app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic 1278 servers.
    1. On Android, goto Settings » Apps » Select "Magic 1278" » click Storage » click "Clear Cache".
  4. Check Magic 1278 app permissions. If any of these permissions required to use your device's features are disenabled, Magic 1278 might not work.
  5. Uninstall and reinstall Magic 1278. If nothing else has worked, completely uninstall Magic 1278 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic 1278 not working


2. Fix Magic 1278 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic 1278 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic 1278 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic 1278 may not be able to connect to the Internet when running in the background.

Reported Issues