Published by Archa Limited on May 31, 2024

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Why should I report an Issue with Archa - Business credit cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Archa Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Archa Customer Insights

1. Can’t recommend Archa enough!Crashes regularly, crashes when trying to attach a file for a receiptSeems like an awesome Idea! cant wait for the full app to be released!Beautiful app design, looking forward to leaving the big banks behindunacceptable, app only has intro and no functionality and no final date of releaseUseless.

2. The bugs aren't fixed for uploading receipts, pdfs won't upload at all and photos are one by one but you have to keep installing and uninstalling the app.App does not work! I have installed and reinstalled three times enabled.

3. thing just doesn't workThe app doesn't send the verification email after several tries.

4. Trying to contact supportCan't upload receipts.

5. I use Archa all the time for business expenses.

6. Pointless app!Onboarding was so easy.

7. all of notifications etc.

8. I can't setup.

Steps to Troubleshoot & Fix Archa Issues

1. Fix Archa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Archa: Restarting the app will resolve most errors.
  2. Update the Archa App. Here is how:
    1. On Android goto PlayStore » Search for "Archa" » Open Archa - Business credit cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Archa » click "UPDATE".
  3. Clear Archa - Business credit cards app cache: Clearing cached data will force your app to retrieve the latest data directly from Archa servers.
    1. On Android, goto Settings » Apps » Select "Archa - Business credit cards" » click Storage » click "Clear Cache".
  4. Check Archa app permissions. If any of these permissions required to use your device's features are disenabled, Archa might not work.
  5. Uninstall and reinstall Archa. If nothing else has worked, completely uninstall Archa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Archa not working


2. Fix Archa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Archa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Archa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Archa may not be able to connect to the Internet when running in the background.

Reported Issues