Contact Radio Ö1 Customer Service

Why should I report an Issue with Radio Ö1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ORF Österreichischer Rundfunk to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Almost every program stops playing before the end of the program.When I do want battery optimisation for this app, I do not want to be asked if I want to disable it EVERY TIME the app is started againGood app! Quality programs! Good classical music! This app respect the privacy! Thanks!Great and I like the idea fixing the future I joined with a project and people are so helpfulNow that it has the same interface as the Fm4 app it is awesome.Gives me the opportunity to listen to this first class broadcast station wherever I am!Doesn't open links from Ö1 correctly on first app openDie Empfehlungen allein sind für mich die Installation der App wert.

2. Politiker davon überzeugen das ORF-Gesetz derart anzupassen, sodass Inhalte länger als 7 Tage verfügbar sind.

3. Not even past shows are playing without interruptions.Same as all public funded apps.

4. Rarely works and has a user interface which ensures you have no idea how to use it.

5. Shame on you Ö1.Great station, lousy app.

6. Anzeige des Fortschritts der Laufzeit (mm:ss), 2.

7. Anzeige der Gesamtdauer von Inhalten (mm:ss), 3.

8. Does not play more than 5 min before stopping - and never comes back.

9. As much as I like to listen to OE1, as much I dislike doing it through this app.

10. One has to permanently sit on ones phone to restart the stream.

11. Subscription-Feed für Lieblings-Formate, 4.

1. Fix Radio Ö1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Ö1: Restarting the app will resolve most errors.
2. Update the Radio Ö1 App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Ö1" » Open Radio Ö1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Ö1 » click "UPDATE".
3. Clear Radio Ö1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Ö1 servers.
   1. On Android, goto Settings » Apps » Select "Radio Ö1" » click Storage » click "Clear Cache".
4. Check Radio Ö1 app permissions. If any of these permissions required to use your device's features are disenabled, Radio Ö1 might not work.
5. Uninstall and reinstall Radio Ö1. If nothing else has worked, completely uninstall Radio Ö1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Ö1 not working

2. Fix Radio Ö1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Ö1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Ö1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Ö1 may not be able to connect to the Internet when running in the background.