Published by CP ALL PUBLIC COMPANY LIMITED on Oct 29, 2024

Report an issue with 7-Eleven TH.
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Why should I report an Issue with 7-Eleven TH?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CP ALL PUBLIC COMPANY LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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7-Eleven TH Customer Insights

1. All products need to be translated in English to make the language option useful.Always a Good Experience Shopping at 7-11 With a very good selection of foods, Snacks, as well as Drinks.

2. Now it is also available in English.As a customer as well as app user, I wanna suggest you to add English language for "All member" option.

3. So we cannot order anythingWhen an order has been made on 7-11 delivery, the product is out of stock and is not available very often.

4. If you choose English, you still get all products descriptions in Thai only.

5. Very bad service, this happens manytimeAfter update it's impossible to close promotion pop-ups.

6. Thanks 7-11App send notifications that orders almost here , then I go out and wait delivery almost 10 min.

7. This company should get a reward for updating this (and all its other apps) like EVERY WEEK.

8. But the language option is totally useless.

9. So it cannot be used.There is a message that pops up and you can ot cancel it.

10. It pops up advertisement but do not have any button to close the ads.

11. There should also be a stock update in the app.

Steps to Troubleshoot & Fix 7-Eleven TH Issues

1. Fix 7-Eleven TH Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 7-Eleven TH: Restarting the app will resolve most errors.
  2. Update the 7-Eleven TH App. Here is how:
    1. On Android goto PlayStore » Search for "7-Eleven TH" » Open 7-Eleven TH » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7-Eleven TH » click "UPDATE".
  3. Clear 7-Eleven TH app cache: Clearing cached data will force your app to retrieve the latest data directly from 7-Eleven TH servers.
    1. On Android, goto Settings » Apps » Select "7-Eleven TH" » click Storage » click "Clear Cache".
  4. Check 7-Eleven TH app permissions. If any of these permissions required to use your device's features are disenabled, 7-Eleven TH might not work.
  5. Uninstall and reinstall 7-Eleven TH. If nothing else has worked, completely uninstall 7-Eleven TH then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 7-Eleven TH not working


2. Fix 7-Eleven TH Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 7-Eleven TH be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 7-Eleven TH not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 7-Eleven TH may not be able to connect to the Internet when running in the background.

Reported Issues