Contact Organic Maps Customer Service

Why should I report an Issue with Organic Maps: Hike Bike Drive?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Organic Maps OÜ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ‣ Our free app does not track you, does not have ads, and it needs your support. ‣ It is constantly being improved by contributors and our small team, in our free time. ‣ If something is wrong or missing on the map, please fix it in OpenStreetMap and see your changes in the future maps update. ‣ If navigation or search doesn't work, please check it on osm. org first, and then email us.

2. There is no public transport, satellite maps, and other cool features yet in Organic Maps.

3. Zero trackers and only minimally required permissions are found according to Exodus Privacy Report.

4. But with your help and support, we can make better maps step by step.

5. Please visit organicmaps. app website for additional details and FAQ, and contact us directly at @OrganicMapsApp in Telegram.

6. We reply to EVERY email, and we'll fix it ASAP!

7. Your feedback and 5-star reviews are the best motivators for us!

1. This is the old Maps.me. Thank you! One continiuing frustration: when I search for a place name that's marked on the map it often doesn't show up in the list, e.g. Caspoggio (Sondrio province, Italy).Great map showing OSM data.

2. Some improvements at the time of writing could be finer contours (in many parts of the world it is 50m).I am so happy to have regained the old Maps.me that has been my trusty companion (and saviour!) on so many mountain hikes throughout Europe.

3. Anything I could complain about is "I am used to something else", but it was as easy as taking five seconds to pay attention to my life to get out from the constant hassle of the other options.I have been using this app to navigate around Asia for the last seven years, even in remote areas and countries with poor connectivity.

4. The offline maps are great, I can add pins, export pins to share with friends, and there is zero superfluous nonsense.

5. I have been using the older Maps.me for years offline when I travel overseas as to not use data connection and this make that again possible with Organic Maps.

6. I have discovered so many great places on foot and found tracks not available on other maps.

7. You can sort the locations within the bookmarks, but not the bookmarks itself...I was a fan of Maps.me but over time it has become more bloated with things I don't want.

8. Other than that (and the lacking search function, that's probably mostly down to OSM data) great app.A nice free offline map app.

9. My only real gripe is a big one though - it doesn't always navigate you to the exact location of landmarks (for example, Disney Springs sends you to the valet pickup instead of the entrance).Nice app for offline navigation.

10. Thanks for the great app and helping save the environment!It's great to have the original Maps.me functionality back.

11. I like how you can help improve the maps by adding points of interest or other useful information.

1. Fix Organic Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Organic Maps: Restarting the app will resolve most errors.
2. Update the Organic Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Organic Maps" » Open Organic Maps: Hike Bike Drive » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Organic Maps » click "UPDATE".
3. Clear Organic Maps: Hike Bike Drive app cache: Clearing cached data will force your app to retrieve the latest data directly from Organic Maps servers.
   1. On Android, goto Settings » Apps » Select "Organic Maps: Hike Bike Drive" » click Storage » click "Clear Cache".
4. Check Organic Maps app permissions. If any of these permissions required to use your device's features are disenabled, Organic Maps might not work.
5. Uninstall and reinstall Organic Maps. If nothing else has worked, completely uninstall Organic Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Organic Maps not working

2. Fix Organic Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Organic Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Organic Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Organic Maps may not be able to connect to the Internet when running in the background.