Published by Pechanga Technology Solutions Group on Jun 17, 2024

Report an issue with myPechanga.
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Why should I report an Issue with myPechanga?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pechanga Technology Solutions Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About myPechanga

1. Check out your room offers on the Offers page, select your check-in and check-out dates, choose your room type, confirm and you’re booked for your next casino getaway.

2. Plus, when you arrive, simply & quickly check-in via myPechanga & use Digital Room Key to open the door to comfort On Another Level®. myPechanga is Your Pechanga.

3. Download the myPechanga app and skip the line with time saving features like completely contactless check-in.

4. Plus, access your room at the touch of a button with our new Digital Room Key.

5. Make your next trip to Pechanga Resort Casino a breeze.

6. It’s the easiest way to play your perfect combination!

myPechanga Customer Insights

1. App hasn't worked great since the upgrade... the footer with player # blocks the info on each of the tabs, or the tab isn't moving up.Poor application architecture - entered incorrect email address when registering, absolutely no way to correct this after completing initial signup.

2. Trying to earn rewards like MGM for free play, bingo, table , spa/room comps , and food .The Pechanga App is the best way to navigate the latest information about the Casino and the Hotel.

3. But they def have tons of great slot machines to choose from outside of the high roller room.

4. Pechanga, let me know if your hiring.Initially the app looks great, checking for rooms and reservation was easy.

5. To find out if you email is all caps or not, just go to the club desk at the hotel and they can tell you.

6. Now I just called again and they said, just uninstall it, I have 10 times and still does the same thing, so frustrating since I cannot go and book on my phone or cancell or check all the comps etcc.

7. Well worth the visitMy wife and I spent the weekend at Pechanga hotel.

8. This is a catch 22 and points to poor web design.Had a great time.

9. I simply typed it on a text and cut and paste into the acct # tab, then did the same for the easy play pin#.

10. this is 2022 and it still is the worst app ever!!!!!!!!!!!!!!!!!!!!!will not let me log in, it crashes as soon as I start to type a number, my card number, it was working last year.

11. I even went to the casino and went to the rewards and the girl spent 1 hr.

Steps to Troubleshoot & Fix myPechanga Issues

1. Fix myPechanga Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart myPechanga: Restarting the app will resolve most errors.
  2. Update the myPechanga App. Here is how:
    1. On Android goto PlayStore » Search for "myPechanga" » Open myPechanga » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myPechanga » click "UPDATE".
  3. Clear myPechanga app cache: Clearing cached data will force your app to retrieve the latest data directly from myPechanga servers.
    1. On Android, goto Settings » Apps » Select "myPechanga" » click Storage » click "Clear Cache".
  4. Check myPechanga app permissions. If any of these permissions required to use your device's features are disenabled, myPechanga might not work.
  5. Uninstall and reinstall myPechanga. If nothing else has worked, completely uninstall myPechanga then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing myPechanga not working


2. Fix myPechanga Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make myPechanga be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to myPechanga not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, myPechanga may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Is the Pechanga app having difficulties?

    — by Jennifer Wilson 1 year ago