Published by JagandeepBrar on Oct 4, 2023

Report an issue with LunaSea.
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Why should I report an Issue with LunaSea?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JagandeepBrar to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LunaSea Customer Insights

1. Keeps me from having to log in to the computer so much - easy enough that husband can use it too! Only two things in wishlist (1) missing the Sonarr "Ended" series banner (2) wish it had configuration for ReadarrBeautiful app.

2. Super clean interface and works seamlessly with sonarr and radarr.

3. 2) add qbittorrent support Great work!Super great! Easy to setup.

4. Definitely needs torrent software support before it'll get 5 stars though, every other competing app support them it seems and they're integral software to most media server solutions.Amazing app, just what i was looking for.

5. A very well polished interface as well, far better than the apps it's connecting to.Love the pure amoled black interface 🖤 Two things to make this app better.

6. great app and strongly recommend to anyone with a plex/arr's setupAwesome app....just configured it to use my CloudFlare access service token and all except for Tautulli are working.

7. The interface looks really good too.Awesome app, looks great and feels easy to use.

8. Super clean UI, as well as an AMOLED dark mode, which i greatly appreciated! Would love to see an overseerr spot in the future to aprove requests while on the go inside the app.

9. However, I am using the new Sonarr beta v3 so I'm gonna take a guess and say it's not this apps fault.

10. Wish it carried over more features from Sonarr and Radarr, but I'm definitely not complaining.

11. Thank you!!Beautifully designed interface outshines actual services this app can support.

Steps to Troubleshoot & Fix LunaSea Issues

1. Fix LunaSea Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LunaSea: Restarting the app will resolve most errors.
  2. Update the LunaSea App. Here is how:
    1. On Android goto PlayStore » Search for "LunaSea" » Open LunaSea » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LunaSea » click "UPDATE".
  3. Clear LunaSea app cache: Clearing cached data will force your app to retrieve the latest data directly from LunaSea servers.
    1. On Android, goto Settings » Apps » Select "LunaSea" » click Storage » click "Clear Cache".
  4. Check LunaSea app permissions. If any of these permissions required to use your device's features are disenabled, LunaSea might not work.
  5. Uninstall and reinstall LunaSea. If nothing else has worked, completely uninstall LunaSea then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LunaSea not working


2. Fix LunaSea Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LunaSea be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LunaSea not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LunaSea may not be able to connect to the Internet when running in the background.

Reported Issues