Contact Doggy Time Customer Service

Why should I report an Issue with Doggy Time: Dog/Puppy Training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kidplay LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be great if in the future there were widget capabilities to quickly add activities from your phone's home screen!Overall, this is a great app that has made it super easy to track our puppy's day-to-day, which has made a big difference for her and us! The only annoying thing about it is that it takes a minute (literally sometimes) to load activities if my husband added something, which can lead to confusion and double logging.

2. It's hard to just look at a long list of activities and the progress graph with all the activities shown by color isn't very useful as I'm not so concerned with how many times our pup has done something but would like to quickly see what time she did it.Love this app! It is a very quick way to track accidents, potty break times, eating times, and health markers.

3. It does glitch every now and then for like 1 second when you first open it, but I think that is mainly from trying to load all of your information.Great app so far! Has really helped us keep track of how our pup is doing.

4. Plenty of pet activities to keep track of and once you get enough data the heat map is great for seeing your dog's habits.

5. The app is great but there are a few things I would tweak: -New action types: exercise pen, free time -Also wish the data was presented in a better, more useful manner.

6. I would recommend this app for anyone looking to track information about their pet, and especially if you're trying to figure out a routine.I bought this app after I wound up with 2 puppies to help keep track of them.

7. The idea of the app is great but it's not worth all the issues you have to deal with just to use it.Perfect for what I needed! The analysis interface could be a little more informative (like for example, the Daylio app for people) but the logging interface is perfect.

8. The full version that allows two users to track the same pet independently is fantastic and well worth the money, worth noting that only one users needs to have the full version for the sharing function to work.

9. Love the ability to add my husband so he can help keep track as well.

10. Is good for like a dozen entries and then you have to pay so hard to get any real feeling of the value especially when using it to track initial potty training.

11. ---original comment---- It was great until I switched to a new phone, pixel 6a, and I could no longer log in and use the subscription features while I am still paying for the sub.

1. Fix Doggy Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Doggy Time: Restarting the app will resolve most errors.
2. Update the Doggy Time App. Here is how:
   1. On Android goto PlayStore » Search for "Doggy Time" » Open Doggy Time: Dog/Puppy Training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doggy Time » click "UPDATE".
3. Clear Doggy Time: Dog/Puppy Training app cache: Clearing cached data will force your app to retrieve the latest data directly from Doggy Time servers.
   1. On Android, goto Settings » Apps » Select "Doggy Time: Dog/Puppy Training" » click Storage » click "Clear Cache".
4. Check Doggy Time app permissions. If any of these permissions required to use your device's features are disenabled, Doggy Time might not work.
5. Uninstall and reinstall Doggy Time. If nothing else has worked, completely uninstall Doggy Time then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Doggy Time not working

2. Fix Doggy Time Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Doggy Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Doggy Time not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Doggy Time may not be able to connect to the Internet when running in the background.