Contact Found Customer Service

Why chat with our AI Found Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Found.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Finally I found a pair of companies and products that work well together (Square and Indie) and cover everything my web development business needs: tax savings, tax payments, expense/deduction optimization, no fee business banking, a very easy, quick on-boarding experience, and great customer service who will actually investigate issues for you as well as get your feedback to the right engineers.

2. You can connect your personal bank account so it is easy to fund your business or pay yourself and you can connect a payment portal like PayPal for those clients who are used to paying that way.

3. I am able to keep my personal finances separate and the app allow me to link other apps like Cash App and Pay Pal which can be really hard to do with other cards I have tried.

4. Glad I found Found.It's quick and easy to send invoices, and manage your expenses.

5. The app is currently missing a few features you may be used to from banks that are software development powerhouses like Capital One (2FA, very good AI for detecting anomalies in your transactions and fraud, and the ability to automatically lock out the app at an interval or lock with it's own password) it's good enough to ditch Intuit and keeps getting better every month.

6. The truly best part is that it is a business bank account that categorizes expenses as you go with receipts when needed and can print out a p/l statement for end of year or quarterly taxes.

7. In addition to the traditional options provided by these apps, Found, adds a second tier of actually useable options for entrepreneurs and small business.

8. I am able to run my business stress free of the invoice situation, the only thing I would love to see in the app is a way to send the client a receipt after they pay their invoice.

9. Last, it would be great if we could actually sync all platform payments and expenses like Venmo, Cash App.. Etc8 months ago I would have given this app 5 stars hands down... it used to be great for tracking expenses and tax liability.

10. I have used several programs for managing my business expenses and income since the late 1980s and Found is the most useful.

11. I am still getting acquainted with all the features but so far so good!Found (formerly INDIE) is a great app for one-man-band businesses like me.

1. Fix Found Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Found: Restarting the app will resolve most errors.
2. Update the Found App. Here is how:
   1. On Android goto PlayStore » Search for "Found" » Open Found: Business Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Found » click "UPDATE".
3. Clear Found: Business Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Found servers.
   1. On Android, goto Settings » Apps » Select "Found: Business Banking" » click Storage » click "Clear Cache".
4. Check Found app permissions. If any of these permissions required to use your device's features are disenabled, Found might not work.
5. Uninstall and reinstall Found. If nothing else has worked, completely uninstall Found then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Found not working

2. Fix Found Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Found be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Found not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Found may not be able to connect to the Internet when running in the background.