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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'm enjoying this application and will keep using it and hopefully benefit with a good credit score eventually.Good idea and have helpful features, but does little to improve credit as advertised, but provides some credit info.

2. Improve process speed!!Since signing up last year, I have had a really great experience using this app and card to rebuild my credit.

3. Makes more sense.I love using the app as a safety net to make sure I never spend more than I have! As far as the improvement in my credit score goes, I had my student loan servicer report my consolidated loan amount to the credit bureaus when my loan was still in forbearance.

4. It barely affected my credit score, and the EXTRA on time payment reporting might have been the reason.

5. This app is good if you're looking to rebuild your credit but just beware of the Google pay issues.Overall i like the concept of the app a d it does what it says it's gonna do.

6. But it was the first app of its kind & it had a lot of flaws to begin with granted if you use this app with the extra card & you have all your accounts linked to it then it's good but I never got the card because of some screw up on the app to where it's saying I already got it but I actually haven't.

7. I basically use it as a secondary means to access money and mitigate loss because I can turn this card off quickly and it's not as impacting as having to shut down my actual bank card.

8. Customer service is polite bug leaves something to be desired it took 3 mthd to resolve getting a new card.

9. My credit increase slowed down to about a point a month, at which I finally decided to cancel Extra.

10. Especially since I never had any debt or credit accounts my entire life, so my credit score did not even exist.

11. Great app and service! Customer service is great, too!Constant disconnect from my "popular" bank.

1. Fix Extra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Extra: Restarting the app will resolve most errors.
2. Update the Extra App. Here is how:
   1. On Android goto PlayStore » Search for "Extra" » Open Extra » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Extra » click "UPDATE".
3. Clear Extra app cache: Clearing cached data will force your app to retrieve the latest data directly from Extra servers.
   1. On Android, goto Settings » Apps » Select "Extra" » click Storage » click "Clear Cache".
4. Check Extra app permissions. If any of these permissions required to use your device's features are disenabled, Extra might not work.
5. Uninstall and reinstall Extra. If nothing else has worked, completely uninstall Extra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Extra not working

2. Fix Extra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Extra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Extra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Extra may not be able to connect to the Internet when running in the background.