Contact Shuttle Music Player (Legacy) Customer Service

Why should I report an Issue with Shuttle Music Player (Legacy)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SimpleCity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is very vey annoying because it means I need to go into the the app every time I want to pause, skip, change album, etc...Used to use Shuttle's folder browser to play music in my well-organized music collection, but playing from folders hasn't worked in a long time.

2. My biggest beef is that it struggles to work with playlists uploaded from my computer to the device - I had to upload them twice for them to populate in the app! Also, is there no way to remove items from a playlist in bulk? Why do I have to go through them one at a time?Just a couple minor gripes.

3. Was an ok player, but unfortunately no longer useful.This app is such a good alternative to stock apps! It has such good control over music folders, album art on lock screen, and is really good at giving you a customized experience that you have a lot of control over.

4. There are only two downside I've found so far: 1.- It does not work through my car's system (but then again, only Google Play Music would).

5. Samsung Galaxy S9+.I've been searching for a Google Play Music replacement ever since it was discontinued and Shuttle is the closest one so far.

6. But I have always had an issue with my personal playlists - they frequently show no songs when I select one, and I have to reboot the phone to get playlists to work.

7. (!) Adding files from folders to a playlist does nothing, which is an annoying extra step anyway, particularly while driving.

8. Also, I haven't figured out an easy way to share playlist updates between my phone and computer.

9. This app does not go to the web for music, it uses what you have on your device.

10. Select by artist, album, song, playlist.

11. I see playlist problems mentioned but I copy playlist files from home pc and they work fine.

1. Fix Shuttle Music Player (Legacy) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shuttle Music Player (Legacy): Restarting the app will resolve most errors.
2. Update the Shuttle Music Player (Legacy) App. Here is how:
   1. On Android goto PlayStore » Search for "Shuttle Music Player (Legacy)" » Open Shuttle Music Player (Legacy) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shuttle Music Player (Legacy) » click "UPDATE".
3. Clear Shuttle Music Player (Legacy) app cache: Clearing cached data will force your app to retrieve the latest data directly from Shuttle Music Player (Legacy) servers.
   1. On Android, goto Settings » Apps » Select "Shuttle Music Player (Legacy)" » click Storage » click "Clear Cache".
4. Check Shuttle Music Player (Legacy) app permissions. If any of these permissions required to use your device's features are disenabled, Shuttle Music Player (Legacy) might not work.
5. Uninstall and reinstall Shuttle Music Player (Legacy). If nothing else has worked, completely uninstall Shuttle Music Player (Legacy) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shuttle Music Player (Legacy) not working

2. Fix Shuttle Music Player (Legacy) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shuttle Music Player (Legacy) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shuttle Music Player (Legacy) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shuttle Music Player (Legacy) may not be able to connect to the Internet when running in the background.