Contact Garden Time Planner Customer Service

Why should I report an Issue with Garden Time Planner by Burpee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Burpee to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app just flat out doesn't work; I open the app and all I get is an error message about not being able to download data because of no Internet connection - which is obviously false since I had to have a connection to download the app.

2. Other than that all of the videos and information are really good.This used to be a good app full of useful information and plenty of plants however now they changed it to show only their products.

3. It keeps saying my password is invalid but it's not because when I tried to login to my account on the burpee website I was able to get in with no problems.

4. You can build your own garden so it can tell you when to plant what and when to do things, of the 22 varieties of seeds I purchased from burpee, only 3 are on the list in the app.

5. It was great! About a year ago, there was a major update and I could no longer add most of the plants or do monthly planning activities.

6. Burpee products only, but then it won't even show you all of their products even if you have their stuff! NEVER fully connects to the internet when it says it has to, which is literally every single time you open the app.

7. It used to have all of my plants in one place with dates next to them for when to start the seeds as well as a check box to mark when i completed the task.

8. Tries, but cannot connect to server to download local frost dates, constantly, while navigating app.

9. Why can't I add something to my garden from my garden? Nothing about this app is intuitive.I tried to login to my account multiple times and it wouldn't let me.

10. I used it a couple of years ago and I could plan the plants and the monthly activities for my gardens.

11. And now it requests that you perform an update over and over again without being able to use the app.

1. Fix Garden Time Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Garden Time Planner: Restarting the app will resolve most errors.
2. Update the Garden Time Planner App. Here is how:
   1. On Android goto PlayStore » Search for "Garden Time Planner" » Open Garden Time Planner by Burpee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garden Time Planner » click "UPDATE".
3. Clear Garden Time Planner by Burpee app cache: Clearing cached data will force your app to retrieve the latest data directly from Garden Time Planner servers.
   1. On Android, goto Settings » Apps » Select "Garden Time Planner by Burpee" » click Storage » click "Clear Cache".
4. Check Garden Time Planner app permissions. If any of these permissions required to use your device's features are disenabled, Garden Time Planner might not work.
5. Uninstall and reinstall Garden Time Planner. If nothing else has worked, completely uninstall Garden Time Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Garden Time Planner not working

2. Fix Garden Time Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Garden Time Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Garden Time Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Garden Time Planner may not be able to connect to the Internet when running in the background.