Published by Vusiem Tour Guides Ltd on Oct 30, 2024

Report an issue with Louvre Museum Tour & Audio.
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Why should I report an Issue with Louvre Museum Tour & Audio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vusiem Tour Guides Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Louvre Museum Tour & Audio Customer Insights

1. are you joking?Not free and won't take my payment eitherAwfully small letters and half of the time the audio was not downloaded so I am sorry that I bought it.You need to pay for the full version otherwise not usefulTerrible.

2. I gave up halfway through because the app wasn't helping me and I was focusing too much on where to go not what I was looking at.Such a treat - terrific photos & descriptions in paid version.

3. other options better in the store RESPONSE TO DEVELOPERS: in the map only level one have around 20 rooms free al the other the upgrade message.

4. There were a lot of pieces that I wasn't able to find because the museum layout wasn't the same as the app or they just weren't in the hall as described.

5. Great way to prepare for a visit, or to enjoy timeless works of art if you're unable to visit, such as during the 2020-21 pandemic.

6. Going to just rent the audio nox from Louvre.Loved it.

7. Easy to maneuver and easy to understand.all is lock and you need to pay.

8. The only thing that MIGHT improve it is giving a verbal tour but I love it the way it is.

9. Barely working, return the money!No audio.

10. The others I tried I deleted right away but I'm going to keep this one.

11. They want you to pay to get access to the whole map, portions are available.

Steps to Troubleshoot & Fix Louvre Museum Tour & Audio Issues

1. Fix Louvre Museum Tour & Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Louvre Museum Tour & Audio: Restarting the app will resolve most errors.
  2. Update the Louvre Museum Tour & Audio App. Here is how:
    1. On Android goto PlayStore » Search for "Louvre Museum Tour & Audio" » Open Louvre Museum Tour & Audio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Louvre Museum Tour & Audio » click "UPDATE".
  3. Clear Louvre Museum Tour & Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Louvre Museum Tour & Audio servers.
    1. On Android, goto Settings » Apps » Select "Louvre Museum Tour & Audio" » click Storage » click "Clear Cache".
  4. Check Louvre Museum Tour & Audio app permissions. If any of these permissions required to use your device's features are disenabled, Louvre Museum Tour & Audio might not work.
  5. Uninstall and reinstall Louvre Museum Tour & Audio. If nothing else has worked, completely uninstall Louvre Museum Tour & Audio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Louvre Museum Tour & Audio not working


2. Fix Louvre Museum Tour & Audio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Louvre Museum Tour & Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Louvre Museum Tour & Audio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Louvre Museum Tour & Audio may not be able to connect to the Internet when running in the background.

Reported Issues