Contact British Museum Tour & Audio Customer Service

Why should I report an Issue with British Museum Tour & Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vusiem Tour Guides Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would have accepted text to speech...Since last update, now every time I open it, it says upgrade to full version even though I paid for the full version in app purchase some time ago.quit app java.lang.UnsatisfiedLinkError: No implementation found for void com.adobe.air.AIRWindowSurfaceView.nativeSurfaceCreated() (tried Java_com_adobe_air_AIRWindowSurfaceView_nativeSurfaceCreated and Java_com_adobe_air_AIRWindowSurfaceView_nativeSurfaceCreated__) at com.adobe.air.AIRWindowSurfaceView.nativeSurfaceCreated(Native Method) at com.adobe.air.AIRWindowSurfaceView.surfaceCreated(AIRWindowSurfaceView.java:721) at android.view.SurfaceView.updateSurface(SurfaceView.java:675) at andThe fee app is totally useless.

2. I purchased the audio pack but there is not audio for most items, instead there is a description in a small font.

1. Fix British Museum Tour & Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart British Museum Tour & Audio: Restarting the app will resolve most errors.
2. Update the British Museum Tour & Audio App. Here is how:
   1. On Android goto PlayStore » Search for "British Museum Tour & Audio" » Open British Museum Tour & Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for British Museum Tour & Audio » click "UPDATE".
3. Clear British Museum Tour & Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from British Museum Tour & Audio servers.
   1. On Android, goto Settings » Apps » Select "British Museum Tour & Audio" » click Storage » click "Clear Cache".
4. Check British Museum Tour & Audio app permissions. If any of these permissions required to use your device's features are disenabled, British Museum Tour & Audio might not work.
5. Uninstall and reinstall British Museum Tour & Audio. If nothing else has worked, completely uninstall British Museum Tour & Audio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing British Museum Tour & Audio not working

2. Fix British Museum Tour & Audio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make British Museum Tour & Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to British Museum Tour & Audio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, British Museum Tour & Audio may not be able to connect to the Internet when running in the background.