Published by CA Dept of Technology

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete CA Notify Account through Email

There are 2 methods to get your data (and account) deleted by CA Notify:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete CA Notify account remove CA Notify account


Now you understand what the Law says, Send your Request directly to CA Notify using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get CA Notify to delete your account/data:


  1. To delete your CA Notify account, contact CA Notify via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify CA Notify of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ucsd-mychart.voicemails@redacted... Login to see email.



2. How to Delete CA Notify on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete CA Notify".


3. Delete CA Notify on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "CA Notify" and Click "Uninstall".



12 details about CA Notify app

how to delete CA Notify delete CA Notify guide

1. CA Notify is the official COVID-19 exposure notification app of California, supported by the California Department of Public Health (CDPH).

2. Laboratory results for all persons who test positive (cases) for COVID-19 are routinely sent to public health authorities in California to support disease control activities such as case investigation and contact tracing.

3. The app was developed using the Google Apple Exposure Notification API through a collaboration between Google, Apple, California Department of Technology, CDPH and the University of California.

4. If a CA Notify user tests positive for COVID-19, they will be able to obtain a verification code that allows them to activate the notification function in the app.

5. CDPH wants all app users to feel confident that when they receive a COVID-19 exposure notification through the app, it is a verified message.

6. Once you install and activate CA Notify and turn on Bluetooth, the app works in the background and exchanges anonymous keys with other devices.

7. Other app users will receive a notification of possible exposure if they were within six feet for a total of 15 minutes or more when the infected person may have been contagious.

8. (Keys are long random strings of characters that are not tied to any personal information.) Devices with the app installed will record the keys generated by other devices nearby.

9. Local public health authorities use information from laboratory reports to follow up with cases to give them guidance and identify those they may have exposed.

10. This is why we chose to use the Apple and Google Exposure Notification API.

11. This prevents people from falsely reporting positive results, which could generate false exposure notifications.

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