how to delete CA Notify account

How to Delete CA Notify Completely

Published by CA Dept of Technology | Updated: Sep 14, 2022



Learn how to delete your CA Notify account, your personal data and also delete the CA Notify app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with CA Notify completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete CA Notify account   remove CA Notify account


1. Delete CA Notify Account through Email

There are 2 methods to get your data (and account) deleted by CA Notify. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting CA Notify via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with CA Notify.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify CA Notify of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your CA Notify account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting CA Notify's App from your Phone

There are many reasons you may want to get rid of CA Notify on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete CA Notify from an iPhone or Android device:

a. How to Delete CA Notify app from your Iphone

If you want to delete CA Notify from your iphone, here’s what you should do:

  1. From your home screen, tap the CA Notify icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on CA Notify.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the CA Notify app you want to delete.
  4. Select "Delete CA Notify" on the next screen and confirm delete.


b. How to delete CA Notify from your Android phone

To delete CA Notify from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on CA Notify.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the CA Notify app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the CA Notify app you want to delete.
  4. Click "Uninstall".





CA Notify Software Details



delete CA Notify account 1   delete CA Notify app 2

1. CA Notify is the official COVID-19 exposure notification app of California, supported by the California Department of Public Health (CDPH).

2. Laboratory results for all persons who test positive (cases) for COVID-19 are routinely sent to public health authorities in California to support disease control activities such as case investigation and contact tracing.

3. The app was developed using the Google Apple Exposure Notification API through a collaboration between Google, Apple, California Department of Technology, CDPH and the University of California.

4. If a CA Notify user tests positive for COVID-19, they will be able to obtain a verification code that allows them to activate the notification function in the app.

5. CDPH wants all app users to feel confident that when they receive a COVID-19 exposure notification through the app, it is a verified message.

6. Once you install and activate CA Notify and turn on Bluetooth, the app works in the background and exchanges anonymous keys with other devices.

7. Other app users will receive a notification of possible exposure if they were within six feet for a total of 15 minutes or more when the infected person may have been contagious.

8. (Keys are long random strings of characters that are not tied to any personal information.) Devices with the app installed will record the keys generated by other devices nearby.

9. Local public health authorities use information from laboratory reports to follow up with cases to give them guidance and identify those they may have exposed.


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