how to delete TherapyChat - Online therapy account

How to Delete TherapyChat Completely

Published by TherapyChat | Updated: Nov 2, 2022



Learn how to delete your TherapyChat - Online therapy account, your personal data and also delete the TherapyChat app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with TherapyChat - Online therapy completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete TherapyChat - Online therapy account   remove TherapyChat - Online therapy account


1. Delete TherapyChat Account through Email

There are 2 methods to get your data (and account) deleted by TherapyChat - Online therapy. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting TherapyChat - Online therapy via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with TherapyChat.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify TherapyChat of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your TherapyChat account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting TherapyChat's App from your Phone

There are many reasons you may want to get rid of TherapyChat - Online therapy on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete TherapyChat - Online therapy from an iPhone or Android device:

a. How to Delete TherapyChat app from your Iphone

If you want to delete TherapyChat - Online therapy from your iphone, here’s what you should do:

  1. From your home screen, tap the TherapyChat - Online therapy icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on TherapyChat - Online therapy.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the TherapyChat - Online therapy app you want to delete.
  4. Select "Delete TherapyChat - Online therapy" on the next screen and confirm delete.


b. How to delete TherapyChat from your Android phone

To delete TherapyChat - Online therapy from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on TherapyChat - Online therapy.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the TherapyChat - Online therapy app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the TherapyChat - Online therapy app you want to delete.
  4. Click "Uninstall".





TherapyChat - Online therapy Software Details



delete TherapyChat - Online therapy account 1   delete TherapyChat - Online therapy app 2

1. TherapyChat is an online therapy service that is safe, private and of the highest quality, and allows you to achieve goals and greater happiness, in a comfortable way and at an affordable price.

2. The leading online psychotherapy app for couples counselling, anxiety, mindfulness, stress, depression and coaching through video calls with qualified CBT therapists.

3. TherapyChat access your online therapist in a safe and private way, anywhere you are and whenever you want.

4. Get access to the right counsellor for you, without having to go through an extensive search: in TherapyChat we carefully select highly qualified and certified therapists for each of the different areas of psychology.

5. Download the app or go to TherapyChat.com and speak with Cloe, our virtual coach who will guide you when selecting the area that best suits your situation and will assign you the right therapist.

6. Regardless of the plan, you will always have the option of requesting a change of online therapist if your expectations are not fully met.

7. This way, your online therapist and you can begin your CBT, which will have a variable duration depending on the case.

8. We make psychological therapy easier, more comfortable and accessible so you can learn how to manage personal conflicts and become your best self.

9. Via video calls your therapist will acknowledge and evaluate the circumstances that are influencing your situation.

10. We lead the online therapy and coaching industry internationally.


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