How to Delete TouchWorks Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data TouchWorks collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. take pictures and videos
8. record audio
9. view Wi-Fi connections
10. view network connections
11. full network access
12. prevent device from sleeping
13. download files without notification
14. receive data from Internet

1. Delete TouchWorks Account through Email

There are 2 methods to get your data (and account) deleted by TouchWorks® Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to TouchWorks using the form below:

Alternatively, you can follow these steps below to get TouchWorks to delete your account/data:

1. To delete your TouchWorks account, contact TouchWorks via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify TouchWorks of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to touchworks.mobile@redacted... Login to see email.

2. How to Delete TouchWorks on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete TouchWorks® Mobile".

3. Delete TouchWorks on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "TouchWorks® Mobile" and Click "Uninstall".

1. Altera TouchWorks® Mobile is an innovation solution that offers robust, flexible features to help providers deliver quality patient care and improve outcome through awareness and timely decision-making with access from anywhere, at any time.

2. TouchWorks® EHR Mobile provides an on-the-go, highly intuitive interface with Altera TouchWorks® EHR, driving greater efficiency and improved patient care through a mobile device.

3. Providers require real-time access to their EHR, regardless of location.

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