how to delete Aetna Health account

How to Delete Aetna Health Completely

Published by Aetna Inc | Updated: Sep 22, 2022

Learn how to delete your Aetna Health account, your personal data and also delete the Aetna Health app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Aetna Health completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete Aetna Health account   remove Aetna Health account

1. Delete Aetna Health Account through Email

There are 2 methods to get your data (and account) deleted by Aetna Health. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Aetna Health via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Aetna Health.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Aetna Health of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Aetna Health account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting Aetna Health's App from your Phone

There are many reasons you may want to get rid of Aetna Health on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Aetna Health from an iPhone or Android device:

a. How to Delete Aetna Health app from your Iphone

If you want to delete Aetna Health from your iphone, here’s what you should do:

  1. From your home screen, tap the Aetna Health icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Aetna Health.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Aetna Health app you want to delete.
  4. Select "Delete Aetna Health" on the next screen and confirm delete.

b. How to delete Aetna Health from your Android phone

To delete Aetna Health from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Aetna Health.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Aetna Health app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Aetna Health app you want to delete.
  4. Click "Uninstall".

Aetna Health Software Details

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1. Members in select plans may not be eligible yet, but we’re continually working to expand access.

2. The Aetna Health℠ app puts you in charge of your health care and benefits.

3. We’re continuously adding new features and functionality to improve your experience.

4. With just a few taps, you can find a doctor and see what procedures may cost.

5. Talk to a doctor by phone or video in just minutes.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please Delete my Account

    — by Jagdeep Khinda on Aug 03 2022

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