Contact Log Weight Pro Customer Service

Why should I report an Issue with Log Weight Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Breathing Zone to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And not putting excess stress on your rope systems.Its an awesome app till they updated it and removed the option to switch from feet to inches.

2. The summer months are very close in all the locations I've used it.It used to be a great app until they switch to the pro and now everything is measured in inches not feet.

3. Which doesn't make very much sense to me I'm a crane operator and I've used it for the last couple of years but no longer hopefully they will change it back to the originalPretty accurate app for arborist comes in handy for crane rigging.

4. Bring back that option please.I'd give it a 5 star if I was able to input log length in feet AND inches, not just inches.

5. Having to use inches solely is an inconvenience I can do without.Used several times, works great.

6. Has helped to speed up my crane assisted tree removals.

7. The app is only a general estimate so it's accuracy is season dependent but that is expected.

8. Generally in the summer months it is pretty close to spot on.

9. For residential trees.

1. Fix Log Weight Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Log Weight Pro: Restarting the app will resolve most errors.
2. Update the Log Weight Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Log Weight Pro" » Open Log Weight Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Log Weight Pro » click "UPDATE".
3. Clear Log Weight Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Log Weight Pro servers.
   1. On Android, goto Settings » Apps » Select "Log Weight Pro" » click Storage » click "Clear Cache".
4. Check Log Weight Pro app permissions. If any of these permissions required to use your device's features are disenabled, Log Weight Pro might not work.
5. Uninstall and reinstall Log Weight Pro. If nothing else has worked, completely uninstall Log Weight Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Log Weight Pro not working

2. Fix Log Weight Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Log Weight Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Log Weight Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Log Weight Pro may not be able to connect to the Internet when running in the background.