Published by Yibo Chen

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Why should I report an Issue with Plug2View?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yibo Chen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Plug2View Customer Insights

1. I would put a zero but it didn't have that option, this device ain't worth purchasing can't get it to hook up to WiFi and want accept password, waste of money0stars, Does not work, no clear directions or simple set up.

2. it goes to load the load loading loading loading and that's it.Needs update Does not work at all with newer phones.

3. Dont bother.Don't work waste of time and money, no App no camera.

4. Dont waste your time unlessnthe developers wanna do their jobDownloaded this app as required by an IP cam I bought.

5. can handle.This app doesn't work and can't get password as it will not let you put in a email address.

6. Spent 2 hrs still would not work.cameras not switching on.

7. I have tried every option and entry combinationWaste of time.

8. If you can find en app that works let us know..Don't know , how about an update? Android is two or three letters in the alphabet beyond this app.

9. Neither work.

10. This is no good at all.I'm having no luck with this app.

11. App not connecting.

Steps to Troubleshoot & Fix Plug2View Issues

1. Fix Plug2View Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plug2View: Restarting the app will resolve most errors.
  2. Update the Plug2View App. Here is how:
    1. On Android goto PlayStore » Search for "Plug2View" » Open Plug2View » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plug2View » click "UPDATE".
  3. Clear Plug2View app cache: Clearing cached data will force your app to retrieve the latest data directly from Plug2View servers.
    1. On Android, goto Settings » Apps » Select "Plug2View" » click Storage » click "Clear Cache".
  4. Check Plug2View app permissions. If any of these permissions required to use your device's features are disenabled, Plug2View might not work.
  5. Uninstall and reinstall Plug2View. If nothing else has worked, completely uninstall Plug2View then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plug2View not working


2. Fix Plug2View Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plug2View be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plug2View not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plug2View may not be able to connect to the Internet when running in the background.

Reported Issues

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