Published by Yibo Chen

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Why should I report an Issue with CAMLINK 4K CAM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yibo Chen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CAMLINK 4K CAM Customer Insights

1. So can't connect to my tablet or phone.it works,works better then the other app I have for my cam other then the down loading I've tried to download a few video's an want work so I use the other app for that but other then that it's goodApp cannot connect to camera.

2. Should be removed from Play store.Dreadfully rubbish will not connect via the WiFi settings.

3. I use GoAction app instead and I needed to disable mobile data.the app just freezes when i try to connect it.

4. Even when manually setting the wifi and disabling mobile data.

5. can somebody fix this app?The app works, but the Camlink AC40 came with a broken button.

6. It does not work.

Steps to Troubleshoot & Fix CAMLINK 4K CAM Issues

1. Fix CAMLINK 4K CAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CAMLINK 4K CAM: Restarting the app will resolve most errors.
  2. Update the CAMLINK 4K CAM App. Here is how:
    1. On Android goto PlayStore » Search for "CAMLINK 4K CAM" » Open CAMLINK 4K CAM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CAMLINK 4K CAM » click "UPDATE".
  3. Clear CAMLINK 4K CAM app cache: Clearing cached data will force your app to retrieve the latest data directly from CAMLINK 4K CAM servers.
    1. On Android, goto Settings » Apps » Select "CAMLINK 4K CAM" » click Storage » click "Clear Cache".
  4. Check CAMLINK 4K CAM app permissions. If any of these permissions required to use your device's features are disenabled, CAMLINK 4K CAM might not work.
  5. Uninstall and reinstall CAMLINK 4K CAM. If nothing else has worked, completely uninstall CAMLINK 4K CAM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CAMLINK 4K CAM not working


2. Fix CAMLINK 4K CAM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CAMLINK 4K CAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CAMLINK 4K CAM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CAMLINK 4K CAM may not be able to connect to the Internet when running in the background.

Reported Issues

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