Published by Western Digital App

Report an issue with Video Boomerang.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Video Boomerang : Loop Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Western Digital App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Boomerang Customer Insights

Steps to Troubleshoot & Fix Video Boomerang Issues

1. Fix Video Boomerang Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Boomerang: Restarting the app will resolve most errors.
  2. Update the Video Boomerang App. Here is how:
    1. On Android goto PlayStore » Search for "Video Boomerang" » Open Video Boomerang : Loop Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Boomerang » click "UPDATE".
  3. Clear Video Boomerang : Loop Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Boomerang servers.
    1. On Android, goto Settings » Apps » Select "Video Boomerang : Loop Video" » click Storage » click "Clear Cache".
  4. Check Video Boomerang app permissions. If any of these permissions required to use your device's features are disenabled, Video Boomerang might not work.
  5. Uninstall and reinstall Video Boomerang. If nothing else has worked, completely uninstall Video Boomerang then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Boomerang not working


2. Fix Video Boomerang Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Boomerang be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Boomerang not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Boomerang may not be able to connect to the Internet when running in the background.

Reported Issues