Contact Story Saver Customer Service

Why should I report an Issue with Story Saver for Facebook?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CodeAndPlayVn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Viewing the profile is a problem, it is crashing oftenHi this app has been working on my previous phone that has lower specs than this im using now ,Now I can't even go in my account after I login ,tried clearing cache and data over and over again just the same issueTotally, Trash app just loading and loading ........ Shows Network problem since i downloaded this application .

2. Also consider making it easier to search a particular person's story instead of going through the whole catalogueIt downloads videos if you can find it in the right mode to download it.

3. Dear USERS i recommand you not to download this TRASH ever you will waste your data and Time to.

4. It's rendered itself useless.Dont waste your time, this app is Trash!!!! They wants to know your login credentials so that your account can be hacked.

5. Made by an amateur programmer, probably a kid with no actual experience.Very good app to download FB stories.

6. There is one drawback that once downloaded files won't be able to download again.Sometimes it doesn't work at all.

7. It needs a little bit of work to be good, but it has the potential.Too bad experience, it doesn't even open Facebook stories.

8. Cannot load a single page, so I cannot even tell if it can actually download anything or not.

9. Does not download the videos, can't download any photos.

10. So please , don't download this TRASH .

11. Now it just keeps giving error messages when trying to load any story.

1. Fix Story Saver Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Story Saver: Restarting the app will resolve most errors.
2. Update the Story Saver App. Here is how:
   1. On Android goto PlayStore » Search for "Story Saver" » Open Story Saver for Facebook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Saver » click "UPDATE".
3. Clear Story Saver for Facebook app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Saver servers.
   1. On Android, goto Settings » Apps » Select "Story Saver for Facebook" » click Storage » click "Clear Cache".
4. Check Story Saver app permissions. If any of these permissions required to use your device's features are disenabled, Story Saver might not work.
5. Uninstall and reinstall Story Saver. If nothing else has worked, completely uninstall Story Saver then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Story Saver not working

2. Fix Story Saver Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Story Saver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Story Saver not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Story Saver may not be able to connect to the Internet when running in the background.