Published by Zalo Group

contact Zavi Chat with our AI-based Zavi Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Zavi?



characters left:

Why chat with our AI Zavi Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Zavi.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Zavi image 1   contact Zavi image 2


What users are saying

1. everytime i rejoin it shows a capcha code but when i did it right it didnt work, what is this some bad quality?The sharing screen option is kinda lag and sometimes it didn't workPale stupid copy of Zoom but with the baddest quality.

2. Funny ....Great app but need more features like sharing slide, file, more stableThis app is really good.

3. Everything in Vietnamese.

4. Nothing useful.

Steps to Troubleshoot & Fix Zavi Issues

1. Fix Zavi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zavi: Restarting the app will resolve most errors.
  2. Update the Zavi App. Here is how:
    1. On Android goto PlayStore » Search for "Zavi" » Open Zavi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zavi » click "UPDATE".
  3. Clear Zavi app cache: Clearing cached data will force your app to retrieve the latest data directly from Zavi servers.
    1. On Android, goto Settings » Apps » Select "Zavi" » click Storage » click "Clear Cache".
  4. Check Zavi app permissions. If any of these permissions required to use your device's features are disenabled, Zavi might not work.
  5. Uninstall and reinstall Zavi. If nothing else has worked, completely uninstall Zavi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zavi not working


2. Fix Zavi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zavi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zavi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zavi may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!