Published by Black & White Design, LLC. on Jun 27, 2024

Report an issue with Black & White Transportation.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Black & White Transportation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Black & White Design, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Black & White Transportation image 1 contact Black & White Transportation image 2

About Black & White Transportation

1. Having integrated SMS booking, we've now launched this intelligent Android App so you can book a taxi within 3 screen taps.

2. It takes seconds to place a new booking directly from the handy favourites list.

3. You can place the booking directly on our map, and see how many available cars there are. No standing in the rain.

4. We'll also inform you when your car is 2 minutes away, giving you additional details such as registration number, make, model and vehicle colour.

5. Our intelligent software will suggest your favourite Pick Up locations, and you're ready to book your a car.

6. Black & White cabs is FREE to download and it costs you nothing to register.

7. Place bookings hours, days or weeks in advance.

8. If necessary, cancel your booking at any time.

9. When you make a bookings, we'll notify you by Push Notification as your car is dispatched.

10. So please leave us feedback about your journey using the App.

11. Track your car as it arrives on a map, or call the driver when they are nearby.

Black & White Transportation Customer Insights

1. This is the worse cab service in the United States! The cabs are filthy and they take 3 hours to pick you up! Find a different cab company if you can!Very happy with black and white transportation.

2. Unless you enjoy seeing "oops something went wrong " error messages don't download this tripe.Only taxes in the whole city they have a 2 hour wait after u waited all day and do not need them any more they charge u a fee.

3. Can only book a senior acct ride from 8-3 daily by calling.I like having an account with Black and White.

4. I ordered the service because Uber wouldn't come out and I will order again from here on out instead of uber I will recommend to all my friends and family!Your app does not accomodate JFS accts.

5. Other than that I am happy with my cab.This company sucks there should be no reason why anybody should have over a four hour wait toledo is definitely not that big.

6. that I couldn't miss & did because when they were supposed to be there to pick me up & weren't there I'd call & they were still looking for a taxi.

7. I do not like these changes.I couldn't get past the registration screen because it kept asking me if I had a connection which I do.

8. Morn.they said they were really busy I got a ride they 📞me 3 hrs after the time they were to get me to say otw!Utterly useless.

9. Rip off.Can't book online if you have a senior account.

10. Fix the app and I'll try it again.The worst Taxi service.

11. Once I called them to take me to work & they were to pick me up at 6:30 a.m. on Sun.

Steps to Troubleshoot & Fix Black & White Transportation Issues

1. Fix Black & White Transportation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black & White Transportation: Restarting the app will resolve most errors.
  2. Update the Black & White Transportation App. Here is how:
    1. On Android goto PlayStore » Search for "Black & White Transportation" » Open Black & White Transportation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black & White Transportation » click "UPDATE".
  3. Clear Black & White Transportation app cache: Clearing cached data will force your app to retrieve the latest data directly from Black & White Transportation servers.
    1. On Android, goto Settings » Apps » Select "Black & White Transportation" » click Storage » click "Clear Cache".
  4. Check Black & White Transportation app permissions. If any of these permissions required to use your device's features are disenabled, Black & White Transportation might not work.
  5. Uninstall and reinstall Black & White Transportation. If nothing else has worked, completely uninstall Black & White Transportation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black & White Transportation not working


2. Fix Black & White Transportation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black & White Transportation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black & White Transportation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black & White Transportation may not be able to connect to the Internet when running in the background.

Reported Issues