Published by The Spectator Magazine on Oct 22, 2024

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Why should I report an Issue with The Spectator Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Spectator Magazine to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Spectator Magazine Customer Insights

1. Hopefully my scrap book from the old app with saved articles is still there but I'm fed up waiting for the spinning wheel to finish downloading the magazine.It's hard to see the point of this app when the Spectator's website does the job better (e.g. provides reader comments) even on a small-screen phone.

2. In its favour, 'see all' mode lets you skip through an issue as if flicking through the printed magazine, and the app chews up less battery on my phone than a web browser would..However the lack of dark mode shows that it simply isn't being kept up to date.

3. Having to download an entire issue before reading any content is tedious, and tends to make the Latest News section (which must be downloaded separately) out of date.

4. The download fails and then I can't read the edition - that would be the edition I've already downloaded! Incredibly frustratingThe old app worked perfectly on my android phone and was easy to use.

5. Reading my weekly Spectator is now pure bliss.The magazine itself is fantastic, of course, but the app is so frustrating and not designed for real-world use.

6. The only puzzle is not being able to see where issues are stored on your phone, to know how much drive space is being used per issue.Incredibly frustrating experience.

7. I prefer reading the magazine on 'The Spectator - Legacy' app, it is easier to navigate by swiping left and right.

8. Doesn't load at all if there's no internet access (so what's the point of being able to download issues?).

9. The reading is clear, the scrolling works fine and the chess and bridge diagrams can be zoomed for ease of reading.

10. Reading the articles from Coffee House on my mobile means the text is either too big or too small, there is no in-between.

11. A downloaded issue stays downloaded until I archive it and bookmarks my place while reading.

Steps to Troubleshoot & Fix The Spectator Magazine Issues

1. Fix The Spectator Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Spectator Magazine: Restarting the app will resolve most errors.
  2. Update the The Spectator Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "The Spectator Magazine" » Open The Spectator Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Spectator Magazine » click "UPDATE".
  3. Clear The Spectator Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from The Spectator Magazine servers.
    1. On Android, goto Settings » Apps » Select "The Spectator Magazine" » click Storage » click "Clear Cache".
  4. Check The Spectator Magazine app permissions. If any of these permissions required to use your device's features are disenabled, The Spectator Magazine might not work.
  5. Uninstall and reinstall The Spectator Magazine. If nothing else has worked, completely uninstall The Spectator Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Spectator Magazine not working


2. Fix The Spectator Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Spectator Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Spectator Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Spectator Magazine may not be able to connect to the Internet when running in the background.

Reported Issues