Published by World of Wonder Productions, Inc on Dec 6, 2024

Report an issue with WOW Presents Plus.
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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of World of Wonder Productions, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WOW Presents Plus Customer Insights

1. I love everything on here! WOW is amazing!! I wish they would add a Playlist option so I can watch the episode of drag race and then the untucked episode without having to switch back and forth every time.

2. I don't think that makes a lot of senseI have downloaded this app TWICE! Every time I click to watch a show it goes to a black screen and stays like that.

3. It does some odd things, for instance when you start watching something from the Series page of that show it will automatically go to the next episode like Netflix and hulu.

4. When you play from the resume watching section it instead goes to the next thing on the resume watching list instead of the next episode.

5. But the functionality of the app leaves some things to be desired: I don't know of any performance problems, I've never had an issue using the app, but there are some features that I'd love to see.

6. Somehow tho, even with the downloaded episodes, it throws an error over half the time, or takes a long time to play.

7. Very disappointedI love the shows on the app, but holy cow the amount of problems with the app itself is too many to count.

8. Need a way to turn off/put time limit on autoplay as well, since this contributes to the battery draining.

9. While I like the content I'm wondering how much it's worth it when I can't actually watch the content half the time.

10. For one, you can't change the quality of the videos so good luck watching anything without buffering every 3 seconds.

11. I love the RuPaul shows all being in one place.

Steps to Troubleshoot & Fix WOW Presents Plus Issues

1. Fix WOW Presents Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WOW Presents Plus: Restarting the app will resolve most errors.
  2. Update the WOW Presents Plus App. Here is how:
    1. On Android goto PlayStore » Search for "WOW Presents Plus" » Open WOW Presents Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WOW Presents Plus » click "UPDATE".
  3. Clear WOW Presents Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from WOW Presents Plus servers.
    1. On Android, goto Settings » Apps » Select "WOW Presents Plus" » click Storage » click "Clear Cache".
  4. Check WOW Presents Plus app permissions. If any of these permissions required to use your device's features are disenabled, WOW Presents Plus might not work.
  5. Uninstall and reinstall WOW Presents Plus. If nothing else has worked, completely uninstall WOW Presents Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WOW Presents Plus not working


2. Fix WOW Presents Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WOW Presents Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WOW Presents Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WOW Presents Plus may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Payment on my account for a year subscription to WOW Presents Plus has not been taken. I updated my card just in case. I want to maintain my subscription. Thank You

    — by Molly Schaefer 2 years ago

  • Hello. My name is Shlomi and i am 26 years old from Israel.
    I am a huge fan of the show from Israel and we have here a big community of LGBTQ people that love and adore the show, many of us are paying users of the application which we love and enjoy from.
    I find it sad that there is not an Hebrew
    option to be put as a subtitles. There are so many different optional languages to choose from but somehow Hebrew is not there. I think this is something that need to be fixed to make it more comfortable for exsiting users and also attract some new audience that doesnt understand English so well to help them Enjoy the content.
    I hope someone will read this and potentially solve this issue.
    Thank you and have a good week.

    — by Shlomi 2 years ago

  • My password doesn't work on the ruku but it worked on my phone

    — by chris bojorquez 3 years ago