Contact Tet TV+ Customer Service

Why should I report an Issue with Tet TV+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tet SIA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, for some reason, when I want to cancel subscription it takes me to google play, yet It doesn't appear that I am paying from google apps but dorectly from my bank card - so I can't even cancel service I can't watch!I use shortcut on tv and mobile, recently(after the new update) I've been expieriencing alot of freezing(espacially in the evenings) is it due to people watching alot and the servers going down? If not please add the change quality button, because i have never had this problem before.

2. When in full screen on phone, rotation is not good - it would be better to have one direction only like most iptv player apps - now, when you put phone on table and touch it little bit, video rotates by 180 degrees - it's really annoying.I am based in the UK.

3. For more pleasant user experience I suggest to implement picture-in-picture, it is actually very useful if I could listen to the programm and do other stuff on my phone at the same time.

4. In all i like the app, just that the new update is a bit annoyingInstalled it on my Android box, but the content does not play.

5. Also, it does not remeber wjere I left off in a movie/show, which is really annoying.Not supporting Android TV 10.

6. I can click it as many times as I want, nothing happens.App often does not work, lags, doesn't load.

7. Also in tet.lv store, it shows that TV with Android 10 supports tet+, but that is false information.

8. And how come the only two channels that work in evening normally is ltv1 and ltv7, not even archive or any shows is buffering except for those two.

9. Or just watch it in the small window at the corner of the screen.Used only TV (not movies and premiere).

10. Android tv and android 9 all work.

11. As tested on 4 devices running android 10 and android tv 10 nothing.

1. Fix Tet TV+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tet TV+: Restarting the app will resolve most errors.
2. Update the Tet TV+ App. Here is how:
   1. On Android goto PlayStore » Search for "Tet TV+" » Open Tet TV+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tet TV+ » click "UPDATE".
3. Clear Tet TV+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Tet TV+ servers.
   1. On Android, goto Settings » Apps » Select "Tet TV+" » click Storage » click "Clear Cache".
4. Check Tet TV+ app permissions. If any of these permissions required to use your device's features are disenabled, Tet TV+ might not work.
5. Uninstall and reinstall Tet TV+. If nothing else has worked, completely uninstall Tet TV+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tet TV+ not working

2. Fix Tet TV+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tet TV+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tet TV+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tet TV+ may not be able to connect to the Internet when running in the background.