Contact Kartina.TV Customer Service

Why should I report an Issue with Kartina.TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kartina.TV GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other wise good gob👍New version is absolutely not compatible with TV boxes.. impossible to manage it with a remote control... any plans to fix it? For now downgraded to old versionХуже ничего не было, Пользоватлся не возможно.молодежь не пользуется а старше не хотет.

2. Now I hate both, thanksWhen are the latest updates going to arrive on Google TV and Roku? No More.Tv, no Okko, not even option to search a title in all services like it is on the phone.

3. Why are paying customers with Google TV and Roku being punished?Make it easier to be used by those simple android devices that you plug into the tv with a simple remote.

4. Update: nope, you guys are being lazy and just copy everything from samsung app, I have both brands samsung and lg tv, I use to hate samsung kartina app.

5. However I am also watching kartina.tv on the mobile and another application is installed on second tablet.

6. For some reason network connection is unstable when I am watching kartina tv on tablet.

7. At times the player resumes playing, but can't see the player(video).Reason I put 3 stars: Recently played needs to be on #1spot then you open app.

8. #2 it's to sensitive to flipping phone other it needs to be delayed 1/2 second.

9. We thought better how to make an additional classic interface was available.Newer updates made it unusable.

10. Doesn't remember the last watched episode (and time inside the episode) for a tv show.

11. Lots of us Americans love to watch good shows even in Russian.

1. Fix Kartina.TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kartina.TV: Restarting the app will resolve most errors.
2. Update the Kartina.TV App. Here is how:
   1. On Android goto PlayStore » Search for "Kartina.TV" » Open Kartina.TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kartina.TV » click "UPDATE".
3. Clear Kartina.TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Kartina.TV servers.
   1. On Android, goto Settings » Apps » Select "Kartina.TV" » click Storage » click "Clear Cache".
4. Check Kartina.TV app permissions. If any of these permissions required to use your device's features are disenabled, Kartina.TV might not work.
5. Uninstall and reinstall Kartina.TV. If nothing else has worked, completely uninstall Kartina.TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kartina.TV not working

2. Fix Kartina.TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kartina.TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kartina.TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kartina.TV may not be able to connect to the Internet when running in the background.