Contact tv2go Customer Service

Why should I report an Issue with tv2go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 4NET.TV solutions a.s. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Like itStara app bola 100 krat lepsia.

2. Nebolo ju treba menit.

1. Fix tv2go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart tv2go: Restarting the app will resolve most errors.
2. Update the tv2go App. Here is how:
   1. On Android goto PlayStore » Search for "tv2go" » Open tv2go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for tv2go » click "UPDATE".
3. Clear tv2go app cache: Clearing cached data will force your app to retrieve the latest data directly from tv2go servers.
   1. On Android, goto Settings » Apps » Select "tv2go" » click Storage » click "Clear Cache".
4. Check tv2go app permissions. If any of these permissions required to use your device's features are disenabled, tv2go might not work.
5. Uninstall and reinstall tv2go. If nothing else has worked, completely uninstall tv2go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing tv2go not working

2. Fix tv2go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make tv2go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to tv2go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, tv2go may not be able to connect to the Internet when running in the background.