Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader for Instagram?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Everyday Apps by Appytome Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I uninstalled it.An amazing app for downloading insta stories and videos,but it is too slow... And now it's not working properly... It's not opening and downloading some stories... If you can fix it so I'll b thank full to you.This app is on another level of complexity!! Yohhh it's not user friendly, you get lost when you want to download a status from Instagram using a link 🤦🏾 ♂️😓it's not straight forward.

2. By the way it also collect my all data it also let me to log in my instagram from this app, which I think was not required as in other downloading apps does not require.You can download any reels through this app at a single click.

3. I cannot download something anymore, it just stopped working, you press download button, nothing happens.

4. Click download 3 or 4 times before it finally starts downloading and you 4 copies of the same video.

5. Please have a button that clearly "Download for Instagram" and whatsapp separately, not home and downloadTrash, don't even bother.

6. So to download any of the post or story I have to uninstall the new version app and install the old version of app.

7. I am also unable to download the post even after doing login.

8. I am unable to download any post by it's URL.

9. Its does not work in the single time, after trying it for few times it works.

10. Then only it allows me to download.

11. Can't even search for a specific account.Open the app and you're greated by a 15-30 second unskippable ad.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Instagram » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Instagram" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.