Published by Eros Dev Inc

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Why should I report an Issue with Story Saver - Video Downloader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eros Dev Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Story Saver Customer Insights

1. I am still waiting for this app to create that feature, just keep going man ✨Absolutely awesome app allows you save posts and stories of all people, very easy to use and great interface, best app in this category ❤️👍 just need a option to save reelsNow a days Instagram have tighten up their security to next level whenever i login on this app my real Instagram application giving me a security alert and prompt and recommending me to change my password! It was so much fun to view others story without knowing them...wish you all take up this app to next level....All time best.

2. PLEASE FIX THIS!!!It is really a great app loved it alot because it's really good app for saving any stories or posts and the amazing thing is that we don't have to waste time in copying the link of any story or post like any other app.

3. This app only showing the current instagram story of the day, but not the highlights I hope this app can develop in an advance features like the other app, so that we can watch the instagram highlights stories and download them.

4. Hope you get my pointWith the help of this app instagram video story can be downloaded and saved in a good way.it is really a very helpful app.

5. A great and convenient app to save stories... anyone who wants to download any of the instagram stories this is it.

6. Everyone should try this.It is a good app, but in this app we couldn't watch or download somebody's HIGHLIGHTS STORIES.

7. I suggested to download this app to save instagram video and posts.This app closes the account.

8. So please slow down to show ad in with in certain time.

9. 'i quite frustrating with this app because after I logged in, I'm unable to see the feed every account I followed.

10. Like a time 1 minutes 2 minutes later.

11. It will be good if it does not close once it is opened.

Steps to Troubleshoot & Fix Story Saver Issues

1. Fix Story Saver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Saver: Restarting the app will resolve most errors.
  2. Update the Story Saver App. Here is how:
    1. On Android goto PlayStore » Search for "Story Saver" » Open Story Saver - Video Downloader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Saver » click "UPDATE".
  3. Clear Story Saver - Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Saver servers.
    1. On Android, goto Settings » Apps » Select "Story Saver - Video Downloader" » click Storage » click "Clear Cache".
  4. Check Story Saver app permissions. If any of these permissions required to use your device's features are disenabled, Story Saver might not work.
  5. Uninstall and reinstall Story Saver. If nothing else has worked, completely uninstall Story Saver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Saver not working


2. Fix Story Saver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Saver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Saver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Saver may not be able to connect to the Internet when running in the background.

Reported Issues