Contact Ba Customer Service

Why should I report an Issue with Baby Sleep Sounds Machine, Aid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RAD: Stress relief apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update: 22 feb 2022 still crashing on my android 12 phone after reinstall.The app is amazing for my daughter it helps her sleep better at nightUse to play thru the night.

2. my daughter loves the sound of the vacuum so I can play it all night until I stop it or you can set timers which is awesome.

3. Got a response that app was updated.... still not working on my phone.Not working after update on 18 feb 2022.

4. The volume kept resetting which was very distracting and then when I reopened the app an Ad played very loudly and cause yet another distraction.nice apps.

5. I liked it better with ads running across the bottom and not as a pop up when trying to pause or close.There is no way to cancel the trial before they charge you $30 for a membership.

6. Thanks again for this great app!App stopped working on my phone.

7. Waiting for my credit card dispute to go through.Great App.

8. We use it every night for our young daughter.

9. Emailed them to cancel and they still charged my card.

10. Its customization is simple and user friendly.

11. I've only had two ads pop up and I use it almost every day so there's not many.I tried to use this app while my students were testing.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Sleep Sounds Machine, Aid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Sleep Sounds Machine, Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Sleep Sounds Machine, Aid" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.