Contact Ba Customer Service

Why should I report an Issue with Baby Sleep Sounds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dream_Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I know you can star them and also choose from a list, but with the limited time some people might have to quickly get the sounds on, they'll more than likely always use the last sound they had on.It's 12.55am and my grand daughter wouldn't sleep properly.

2. If also there was an option to adjust the fade out time as it's a very short fade and ends too quick and wakes my baby.Lately this sound of hair dryer is amaising,our baby fels a sleep very very fast with it.

3. 5 stars,yesThis app is excellent.. very helpful for baby sleep sounds.Amazing. Several different sounds to choose from including mums heartbeat in the womb.

4. I couldn't ask for a better baby music app.This app is great for my 3 yr old non verbal grandson who likes to listen and scroll through the sounds and point to the ones he has around him like the washing machine and vacuum.

5. Amazed by the app especially as its free.Can be improved by when opening again, it remembers the last sound you was using rather than going back to the hair dryer every time.

6. I would 100% recommend :))Some sounds are brilliant for my little one who struggles to sleep without sound.

7. Once you choose the sound you can layer another one or even few on top of it and adjust volume of each one until you get the sound mix you want.

8. The app is very easy to use and you can have the sound playing in the background on your phone.

9. This app is amazing it has all the sound for my baby.

10. And you can use your phone while the sound is in background.

11. I use the lullaby one all the time (my girl is 1 year old) but the white noise selections (there are many choices) would have been perfect when she was a new born if only i had the app back then.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Sleep Sounds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Sleep Sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Sleep Sounds" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.