Contact Zoemob Family Locator Customer Service

Why should I report an Issue with Zoemob Family Locator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ZoeMob to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I tried everything to fix it but it always did the same, didnt work for me.i was very dissapointed and dissatisfied with this app it doesn't work on my Android device at all not to mention you also have to pay for everything even to see the other persons location ? this seems a bit odd considering this is supposed to be an app that is to hepo keep children safe I'm not so sure about that??? if i can't see my children on the map or there history that is pretty consering 5 thumbs down! in app purchase Required! However iSharing works best so far! Life 360 not accurate.It won't give me a location for my daughter which is the whole reason I got the app, to maker sure she gets to the bus stop safely back and forth from school.

2. Not comfortable to install this app on my child phone and won't be using it myselfThis app every time you are going to check your family location, you have to go and ask for a real time location, then you have to wait like a 30 second countdown to tell you that your family has the internet or phone off.

3. annoyed is an understatementpurchased the upgrade, downloadrd the app on the other family members phones but every time i try to check where they are it says location unavailable.

4. So I'd recommend it to others that are looking fir a good app to keep up with Family members still able to operate on older version of Android systemsThe verification SMS doesn't get through.

5. it also doesn't continuously track 'real time' and I have received no alerts when they have reached the 2 places it has allowed me to save .

6. You can never see real time, it doesn't keep the history, but it tells you when you are one mile over the speed limit.

7. Alerts are received late, when I try to locate my children says location detected when their location settings are on.

8. Paid for the year subscription and does not work properly! Update deleting app.

9. I use to have my Family Circle on Life360 until they updated the app and it no longer works on older smart phones my family has.

10. Please update and fix problems or give everyone their money back.I paid the year's subscription but it keeps crashing when I try to add 'places'.

11. In fact it consumed almost 1g of data according to the phone data statistics, despite I have paid for the subscription.

1. Fix Zoemob Family Locator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zoemob Family Locator: Restarting the app will resolve most errors.
2. Update the Zoemob Family Locator App. Here is how:
   1. On Android goto PlayStore » Search for "Zoemob Family Locator" » Open Zoemob Family Locator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoemob Family Locator » click "UPDATE".
3. Clear Zoemob Family Locator app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoemob Family Locator servers.
   1. On Android, goto Settings » Apps » Select "Zoemob Family Locator" » click Storage » click "Clear Cache".
4. Check Zoemob Family Locator app permissions. If any of these permissions required to use your device's features are disenabled, Zoemob Family Locator might not work.
5. Uninstall and reinstall Zoemob Family Locator. If nothing else has worked, completely uninstall Zoemob Family Locator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zoemob Family Locator not working

2. Fix Zoemob Family Locator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zoemob Family Locator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zoemob Family Locator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zoemob Family Locator may not be able to connect to the Internet when running in the background.