Contact Huckleberry Customer Service

Why should I report an Issue with Huckleberry: Baby & Child?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Huckleberry Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The UI is also cumbersome: it takes wayyyy too many taps to log something as simple as a diaper change.My daughter was born in mid December and I had screen shot an ad for the app a couple months before but must have forgotten about it because I didn't start using until the end of march.

2. As much as I like all the different options, I'll be looking for a different appId give the app 5 stars if it had push notifications for the next feeding alarm, and a widget so i could see relevant stats at a glance instead of having to go into the app every time.

3. It's incredibly helpful to have shared access between parents / caregivers and the ability to make informed decisions is made much easier thanks to the great data visualization.

4. However, the app is INCREDIBLY laggy with it taking sometimes 10 seconds to advance after selecting a different view or attempting to track a data point.

5. It was very helpful at the time I started using it and was able to get her on a better schedule and she started sleeping longer stretches at night! I'm still using to log her activities.

6. We are first time parents and tracking keeps us on top of our baby's needs.

7. The tooling to log all baby related activities is flexible and makes it easy to track your baby's growth, eating, etc.

8. Super helpful for tracking with lots of useful features... Unfortunately it is incredibly slow.

9. I was able to use the free trial for nap windows and get an estimated daily sleep schedule for her custom to the baby's age.

10. This is annoying and worse for my wife who might be holding the baby and trying to start a feeding.

11. And the fact that the upgrade features are literally just excess things that would be nice to have but don't degrade the app whatsoever by not having...that's a huge bonus and so respectable.

1. Fix Huckleberry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Huckleberry: Restarting the app will resolve most errors.
2. Update the Huckleberry App. Here is how:
   1. On Android goto PlayStore » Search for "Huckleberry" » Open Huckleberry: Baby & Child » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Huckleberry » click "UPDATE".
3. Clear Huckleberry: Baby & Child app cache: Clearing cached data will force your app to retrieve the latest data directly from Huckleberry servers.
   1. On Android, goto Settings » Apps » Select "Huckleberry: Baby & Child" » click Storage » click "Clear Cache".
4. Check Huckleberry app permissions. If any of these permissions required to use your device's features are disenabled, Huckleberry might not work.
5. Uninstall and reinstall Huckleberry. If nothing else has worked, completely uninstall Huckleberry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Huckleberry not working

2. Fix Huckleberry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Huckleberry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Huckleberry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Huckleberry may not be able to connect to the Internet when running in the background.